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Unified Communications For Dummies (0470588594) cover image

Unified Communications For Dummies

ISBN: 978-0-470-58859-8
E-book
384 pages
December 2009
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Foreword.

Introduction.

Part I: Getting Started.

Chapter 1: Unifi ed Communication from A to Z.

Chapter 2: All Present, Say Aye.

Chapter 3: Understanding the Business Benefit.

Part II: Applying Unified Communications.

Chapter 4: Planning Your Deployment.

Chapter 5: Unifying Voice.

Chapter 6: Employing Instant Messaging.

Chapter 7: Remote Connections.

Chapter 8: Conferencing.

Chapter 9: Collaborating and Sharing.

Chapter 10: Single-Click Access.

Part III: Implementing Unified Communications.

Chapter 11: Eat the Elephant One Bite at a Time.

Chapter 12: Confi guring Voice.

Chapter 13: Securing Unifi ed Communications.

Chapter 14: Archiving and Compliance.

Chapter 15: Management and Troubleshooting.

Chapter 16: Customizing Unifi ed Communications.

Part IV: The Part of Tens.

Chapter 17: Ten Advantages of Unifi ed Communications.

Chapter 18: Ten Events You Shouldn’t Miss.

Chapter 19: Ten Tools You Should Have.

Index.

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