Thank you for visiting us. We are currently updating our shopping cart and regret to advise that it will be unavailable until September 1, 2014. We apologise for any inconvenience and look forward to serving you again.
  • Print
  • Share
Success as a Mediator For Dummies (111820641X) cover image

Success as a Mediator For Dummies

ISBN: 978-1-118-20641-6
360 pages
March 2012
US $14.99 Purchase This E-book

This price is valid for United States. Change location to view local pricing and availability.

How to read this e-book on:
Adobe e-books are read using Adobe Digital Editions. Install Adobe Digital Editions on your PC in order to read or transfer your e-book.
Introduction 1

Part I: Acquiring the Keys to Mediation Success 7

Chapter 1: Achieving Success as a Mediator 9

Chapter 2: Choosing the Right Niche 21

Chapter 3: Training for Your Chosen Market and Niche 35

Part II: Becoming a Master Mediator 61

Chapter 4: Navigating the Mediation Process 63

Chapter 5: Mediating with and without Lawyers 83

Chapter 6: Exploring Different Mediation Styles 97

Chapter 7: Honing Essential Mediation Skills 115

Chapter 8: Employing Conflict Dynamics to Resolve Any Dispute 135

Part III: Improving Your Success Rate 157

Chapter 9: Establishing and Maintaining Control 159

Chapter 10: Transitioning from Adversarial Negotiation to Collaborative Mediation 173

Chapter 11: Capitalizing on Your People Skills 187

Chapter 12: Problem-Solving Like a Pro 201

Chapter 13: Breaking through Impasse 219

Chapter 14: Closing and Memorializing the Parties' Agreement 245

Part IV: Launching Your Own Mediation Practice 255

Chapter 15: Building Your Business from the Ground Up 257

Chapter 16: Marketing Yourself and Your Business Online and Off 273

Chapter 17: Growing Your Business through Client Retention and Community 289

Part V: The Part of Tens 303

Chapter 18: Ten Practices of the Super Mediator 305

Chapter 19: Ten Major Mediating Mistakes and How to Avoid Them 311

Chapter 20: Ten Tips for Busting Impasse 317

Index 323

  • Print
  • Share