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Organisational Behaviour For Dummies (1119951240) cover image

Organisational Behaviour For Dummies

ISBN: 978-1-119-95124-7
384 pages
April 2012
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Introduction 1

Part I: Getting to Grips with Organisational Behaviour 7

Chapter 1: Introducing Organisational Behaviour 9

Chapter 2: Working Nine to Five: Understanding Psychology and Behaviour in the Workplace 19

Part II: All About the Employee 31

Chapter 3: Getting to Know People: Personality and Intelligence Differences 33

Chapter 4: Having the Right Attitude at Work 51

Chapter 5: Working Together: Teams and Groups 69

Chapter 6: Reducing Stress, and Improving Health and Wellbeing 87

Chapter 7: Handling Emotionally Demanding Jobs 107

Part III: All About the Employer 123

Chapter 8: Leading the Way: Leadership in the Workplace 125

Chapter 9: Motivating the Workforce 141

Chapter 10: The Unwritten Agreement: Psychological Contract 161

Chapter 11: Ensuring Fairness at Work 175

Part IV: All About the Organisation 193

Chapter 12: Designing Jobs 195

Chapter 13: Fitting In: Organisational Culture 209

Chapter 14: Changing Organisations 227

Chapter 15: Keeping Pace with the Global Workplace 241

Chapter 16: Working Virtually 257

Part V: All About Hiring and Developing People 271

Chapter 17: Hiring the Right People 273

Chapter 18: Assessing and Appraising 293

Chapter 19: Training and Developing People 311

Part VI: The Part of Tens 329

Chapter 20: Ten Tips for Good Employee Relations 331

Chapter 21: Ten Stressful Occupations 337

Chapter 22: Ten Tips for Managing Your Manager 341

Chapter 23: Ten Up and Coming Issues in Organisational Behaviour 345

Chapter 24: Ten Engagement Factors for Employees 351

Index 355

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