The Value of a Business Continuity Plan
A business continuity plan is essential because dealing with a major disruption places different demands on managers than day-to-day business; the situation will be unfamiliar and decisions more critical.
A good business continuity plan is a practical help if things go seriously wrong, such as when:
Your buildings are damaged or you lose access to your premises.
There’s a utility or infrastructure failure such as power, telecommunications or transport disruptions.
Essential plant or equipment breaks down.
Many of your staff can’t get to work or key individuals are unavailable.
You have a serious IT failure, lose data or are the victim of cyber-crime.
Stock or supplies are destroyed.
An important supplier or subcontractor fails to deliver or suffers disruption.
One disruption triggers a second – such as flooding causing loss of power.
A really good plan is sufficiently flexible to help even with problems you didn’t anticipate! It can help you to:
Focus on what matters most and save you important time during an emergency.
Get the information you need to start your response and get you back in control – including key contact and technical information.
Organise your staff and assign roles so you can address problems effectively.
Gain situational awareness – so you really know what’s going on.
Communicate effectively with customers, suppliers and the media, as well as with your own staff and other responders.
Manage your resources if the disruption takes longer to fix than you anticipated.
Keep your staff safe, your operations legal, and enable you to defend your actions if you ever need to.
Get back to normal business, recover and learn lessons.