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The Social CRM Setup
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How to Handle Customer Objections to Buying

The Path of the Social CRM Buyer

Searching for blogs with product information and reviews.

Next in her investigation is a look at blogs that contain information about toasters. You can do this easily by using the Blog option on Google Search and typing in toasters.

For example, a search on toaster blogs yields results that include Consumer Reports and HouseKool.

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