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The Social CRM Setup
The Assumptive Close
Calculate Your Small Business Market Share

The Path of the Social CRM Buyer

Searching for blogs with product information and reviews.

Next in her investigation is a look at blogs that contain information about toasters. You can do this easily by using the Blog option on Google Search and typing in toasters.

For example, a search on toaster blogs yields results that include Consumer Reports and HouseKool.

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