The Social CRM Setup
Knowing Product Basics
Have Direct Sales Host and Opportunity Packets Handy

The Path of the Social CRM Buyer

Searching for blogs with product information and reviews.

Next in her investigation is a look at blogs that contain information about toasters. You can do this easily by using the Blog option on Google Search and typing in toasters.

For example, a search on toaster blogs yields results that include Consumer Reports and HouseKool.

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