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Verify the funny-looking writing.

Google wants to make sure that you are a real person and not a computer program out to clog up a valid user ID. Prepare a security question and an alternate e-mail address.

If you forget your password, Google wants to verify that you are really you and not someone pretending to be you. They do this by asking you a security question and then asking for another e-mail account where they can send your temporary password. These screens show you where to enter your information and the question choices.

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