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How to Set Up Carrier Voice Mail on an Android Phone

The most basic form of voice mail is the free voice-mail service provided by your cell phone company. This standard feature has few frills and nothing that stands out differently, especially for your nifty Android phone.

Carrier voice mail picks up missed calls as well as calls you thrust into voice mail. A notification icon appears whenever someone leaves you a voice mail message. You can use the notification to dial into your carrier’s voice mail system, listen to your calls, and use the phone’s dialpad to delete messages or repeat messages or use other features you probably don’t know about because no one ever pays attention.

If you haven’t yet done it, set up voice mail on your phone — even if you plan on using another voice mail service, such as Google Voice. That’s because carrier voice mail remains a valid and worthy fallback option for when those other services don’t work.

Even if you believe your voice mail to be set up and configured, consider churning through these steps, just to be sure:

  1. At the Home screen, press the Menu soft button.

  2. Choose Settings.

  3. Choose Call Settings and then Voicemail Service.

  4. Choose My Carrier, if it isn’t chosen already.

    Or, if it’s the only option, you’re set.

You can use the Voicemail Settings command to confirm or change the voice mail phone number. (Check with your cell phone carrier for the number, though the proper number is most likely already in use.)

Call the carrier voice mail service to finish the setup: Set your name, a voice mail password, a greeting, and various other steps as guided by your cellular provider’s cheerful robot.

  • If your Android phone features speed dial, long-pressing the 1 key on the dialpad connects you with your carrier’s voice mail service.

  • You can also use the Voice Mail button on the dialpad to quickly connect to your voice mail.

  • Some Android phones come with the Voicemail app, but they usually aren’t that fancy.

  • Complete your voice mailbox setup by creating a customized greeting. If you don’t, you may not receive voice mail messages, or people may believe that they’ve dialed the wrong number.

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