How to Restore Your iPhone
Sometimes, you must restore your iPhone to make it behave. To restore your iPhone, connect it to your computer as though you were about to sync. But when the iPhone appears in the iTunes source list, click the Restore button on the Summary tab. This will erase all your data and media and reset all your settings as well.
Because all your data and media still exist on your computer (except photos you’ve taken, and contacts, calendar events, and On-the-Go playlists you’ve created or modified since your last sync), you shouldn’t lose anything by restoring.
Your next sync will take longer than usual, and you may have to reset settings you’ve changed since you got your iPhone. But other than those inconveniences, restoring shouldn’t cause you any additional trouble.

iPhone Glossary
FaceTime
Apple software that enables users with supported mobile devices to both see and hear each other during wireless conversations.

iPhone Glossary
iCal
Apple’s personal calendar application.

iPhone Glossary
iCloud
Apple’s wireless storage and synchronization service that keeps digital information updated automatically and wirelessly without user instigation.

iPhone Glossary
iOS 5
The operating system for mobile Apple devices released in June, 2011. With iOS 5, data updates and synchronization occur wirelessly through the iCloud.

iPhone Glossary
jailbreak
Altering an electronic device to remove default restrictions imposed by the manufacturer.

iPhone Glossary
Siri
A voice-controlled personal assistant application purchased by Apple and available exclusively on the iPhone 4S.