How to Create and Invite People to Your Business's Facebook Event
How to Create a Customer-Centric Social CRM
Why Brands are Important to Small Businesses

How to Define Processes That Yield Insights for Your Social CRM

Step 1 of 4
Previous
Next Slideshow
Next Slideshow

Identify the social networks on which your customers interact.

This will likely include the usual suspects — Facebook, Twitter, and Foursquare — but don’t discount newer sites like Google+ and Pinterest, or Yelp and other review sites or forums. There are niche sites for quite a few industries as well. For instance, those in the travel industry should look at TripAdvisor and FlyerTalk. Identify a few of these more narrowly focused sites and see if your audience is active there.

  • Add a Comment
  • Print
  • Share

Recommends

Promoted Stories From Around The Web

COMMENTS »
blog comments powered by Disqus
Marketing: 4 Core Strategies
Consistency in Marketing for Small Business
Customer Touch Points for Your Social CRM Loyalty Program
Small Business Marketing Kit For Dummies Cheat Sheet
Free Publicity Ideas for Your Micro-Entrepreneurial Business