Windows Problem Reporting (also known as Error Reporting) collects information from your computer when a hardware or software problem occurs and sends it to Microsoft. Windows Problem Reporting is a triggered event — it creates and sends a problem report only when you encounter a hardware or software problem.

Information included in the problem report typically includes the name and version of the program that encountered the problem, when it occurred, and other factors that may have contributed. If a solution to the problem is available, Microsoft will notify you. Otherwise, you may be asked to provide additional information to help Microsoft create a solution to the problem.


Open the Windows Control Panel, and then click System and Security.

The System and Security window appears.


Click Action Center.

The Action Center window appears.


In the left pane, click Change Action Center Settings.

The Change Action Center Settings window appears.


Under Related Settings, click Problem Reporting Settings.

The Problem Reporting Settings window appears.


Select the setting you prefer.

It’s generally best to leave it set to Automatically Check for Solutions. However, if you want more control over what your computer does when a problem occurs, you might choose a different setting, such as Each Time a Problem Occurs, Ask Me Before Checking for Solutions.


Click Select Programs to Exclude from Reporting.

With this option, you can exclude certain programs from the Windows Problem Reporting program.


Click Add and select any programs that you want to exclude from reporting, and then click Open. Click OK to save your changes.

As an example, you may have a program that you know is prone to errors, and rather than having it check for a solution every time the error occurs, you may prefer to just ignore it and continue working.