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Does Business Gamification Really Work?
How to Create a Customer-Centric Social CRM
How to Define Processes That Yield Insights for Your Social CRM

Eight Tips on How to Choose a Consultant

Do a thorough search.

Use your local resources, professional organizations, and the Internet to identify candidates.

Word of mouth is often reliable, but sometimes not. You might want to ask colleagues in similar businesses for their recommendations.

Hiring someone from out of town may give you a fresh perspective.

Have several candidates from which to choose.

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