You can change the default Customer Experience Improvement Program Settings in Windows 7. The Windows 7 Customer Experience Improvement Program collects information such as computer hardware configuration, performance and reliability, and system use.

Periodically, an encrypted file containing the collected data is sent to Microsoft. The goal of the program is to help Microsoft improve Windows. Although Microsoft does not use the data to identify or contact you, you may not be entirely comfortable with sharing this type of information. If this doesn’t sound like something you care to voluntarily participate in, follow these steps to modify your settings:


Open the Windows Control Panel, and then click System and Security.

The System and Security window appears.


Click Action Center.

The Action Center window appears.


In the left pane, click Change Action Center Settings.

The Change Action Center Settings window appears.


Under Related Settings, click Customer Experience Improvement Program Settings.

The Customer Experience Improvement Program dialog box appears.


Click No, I Don’t Want to Participate in the Program and then click Save Changes.

Windows 7 saves your changes.