Small Business & Careers

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Scheduling Resources into Microsoft CRM

With Microsoft CRM, you and your staff can easily deliver timely customer service. The first thing you need to do is set up your resources — that is, your facilities and equipment — on the schedule. [more…]

Getting the Most Out of Your PR Hired Help

You've looked at your checkbook, looked with dismay at your current promotion campaign, and made a major decision: You want your promotions to be first class, and you've decided to get professional help [more…]

Putting India's Right To Information Act to Good Use

Discovering the best methods for procuring information from the Indian government makes life much easier for you as you set up and grow your business. Lucky for you, a recent legislative development has [more…]

Rounding Up the Likely Sales Prospects

If you sell products or services for a company, you should have learned during your product knowledge training where the likeliest places are to find your products or services in use. Those are, obviously [more…]

Selling Business-to-Business in China

You can break down business-to-business (B2B) selling in China into the broad categories of products and services.The large product categories of B2B sales in China are [more…]

Getting Real about Your Current Branding Identity

The best starting point for brand development is a true and candid look at what people currently think of your brand and industry in the marketplace.

If you're starting a business and don't yet have a brand [more…]

Add a Document to the ACT! Documents Tab

In ACT! 2008, adding a file to the Documents tab is easy and well worth the effort. The Documents tab, which you can find on the Contacts, Groups, or Companies windows, allows you to attach or create a [more…]

Securing the Fields in ACT! 2007 Premium for Workgroups

ACT! 2007 Premium for Workgroups comes with a great feature — field level security. That means an Administrator or Manager can determine which fields users will be able to see — and which ones they won't [more…]

Modifying and Hiding Report Sections in ACT! 2007

An ACT! 2007 report template is divided into sections of information. Each section has a section title that appears in the report template but doesn't appear in the report itself. You can determine which [more…]

Traversing the Course Control Panel in Blackboard

In your Blackboard course, you have access to the Control Panel — and your learners don't. You therefore have the power to add, modify, copy, and remove content; turn course tools on or off; and decide [more…]

Easing the Learning Assessment with Blackboard

The Blackboard online environment offers many ways to incorporate both formative and summative assessment techniques in your courses. Consider the following ideas. [more…]

Taking Your First Look at Blackboard

What you will love about Blackboard may also be the source of some frustration, much like in other Web-based applications you may be using. Remember that you're working on the Web, and keep in mind the [more…]

Using the Task List in ACT! 2007

The ACT! 2007 Task List gives you a listing of all the activities for all your contacts. Access the list by clicking the Task List icon on the ACT! Nav bar. You can filter the Task List by using different [more…]

Foster Good Feedback as an eBay Seller or Buyer

At eBay, you are only as good as your feedback says you are. If you're selling, here's how to get a good reputation: [more…]

Insuring eBay Success

When you're shipping a large amount of merchandise out on a regular basis, you're going to have to deal with the question of whether you offer your buyers insurance against damage or loss. [more…]

How to Haggle with Willing Customers

Customers, especially customers from other cultures, love to haggle. They often revel in the negotiating process and look forward to haggling with a challenging businessperson. [more…]

Basic Bookkeeping for Your Small Business

Bookkeeping refers mainly to the record-keeping aspects of accounting. Bookkeeping is essentially the accounting process (some would say the drudgery) of recording all the information regarding the transactions [more…]

The Importance of Standardizing Business Source Documents

All business transactions require paperwork, called source documents. Business source documents, which are important to bookkeeping, need to be standardized. With standardized source documents, your bookkeeper [more…]

How to Hire the Right Accountant for Your Business

A business's bookkeeper or accountant should have the skills and knowledge that he or she needs to perform the required functions. If you're going to hire an accountant, you need to know what qualifications [more…]

Examining End-of-Period Bookkeeping Procedures

Even if all transactions during the year (or other business period) have been recorded correctly, the business's accounts still aren't quite ready for preparing the financial statements. Additional procedures [more…]

The Importance of a Bookkeeping Audit Trail

Good business bookkeeping systems leave good audit trails. An audit trail is a sequence of events leading up to a bookkeeping entry in your business's accounts. You start with the source documents and [more…]

Watching for Illegal Accounting Practices in Your Business

Fraud, embezzlement, and misappropriation can occur in every size of business. Such illegal accounting practices require manipulation of a business’s accounts. Keep your eyes open for these kinds of illegal [more…]

How to Choose the Right Accounting Software for Your Business

Accounting software packages are available for businesses of every size, from small home-based businesses to multinational corporations. Accounting software is a booming business, which means you have [more…]

How to Read an Income Statement

Some aspects of income statements may seem obvious, but other parts of income statements might leave you stumped. You need to identify the parts of an income statement and to know what they mean before [more…]

Examining Your Asset Accounts

The activities of a business involve inflows and outflows of cash, as you know. What you might not know, however, is that the profit-making process also involves four other basic operating assets, explained [more…]

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