Article / Updated 03-26-2016
A process in Six Sigma where material and information flow continuously is one that has minimal waste, so one way to identify waste and improve value is to look for disruptions to flow. Here are some indicators of poor flow:
Materials, products, or information being processed or moved in batches
Bottlenecks that choke the flow of a process
Stops and starts in the flow of the process
Uneven pacing of items through the process
Physical movement of items back and forth across a process
Differences or exceptions in the sequence or pacing of items through the process
Staging or prepping of batches of items for a subsequent step
As an example of perfect flow, and thus perfect value, imagine standing in the bakery aisle at the supermarket.