Lean Six Sigma For Dummies, 4th Edition
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Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind:

  • Focus on the customer

  • Identify and understand how the work gets done (the value stream)

  • Manage, improve and smooth the process flow

  • Remove non-value-adding steps and waste

  • Manage by fact and reduce variation

  • Involve and equip the people in the process

  • Undertake improvement activity in a systematic way

About This Article

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About the book authors:

Martin Brenig-Jones is a director of Catalyst Consulting, Europe's leading provider of Lean Six Sigma solutions. Brenig-Jones is an expert in quality and change management and is an accomplished coach and trainer. Jo Dowdall began her career in continuous improvement in the year 2000 and has been a focused practitioner, coach, trainer and advocate ever since. Dowdall has worked internationally in a broad range of sectors to deliver training and facilitate improvement.

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