Lean Six Sigma For Dummies, 4th Edition
Book image
Explore Book Buy On Amazon

To undertake improvement activity in your existing business processes in a systematic way using Lean Six Sigma, you need to employ the useful framework of DMAIC:

  • Define: Projects start with a problem that needs solving. Make sure everyone involved knows their role, why you're doing the project and what you're trying to achieve with the project.

  • Measure: The work you've done in the Define stage is based on what you think the problem is. During the Measure stage you need to clarify things by seeing how the work gets done and how well.

  • Analyse: Now you know what's happening, it's time to find out why, but don't jump to conclusions. Manage by fact to check out the possible causes and get to the root cause.

  • Improve: Okay, you know about the process and the problem. Now, in the Improve stage, you need to find a way to address the root cause, so come up with some ideas, select the best one and test it out.

  • Control: You need to implement the solution, and ensure you achieve and hold the gain you're looking for. Putting a control plan in place is vital to ensure that the process is carried out consistently.

About This Article

This article is from the book:

About the book authors:

Martin Brenig-Jones is a director of Catalyst Consulting, Europe's leading provider of Lean Six Sigma solutions. Brenig-Jones is an expert in quality and change management and is an accomplished coach and trainer. Jo Dowdall began her career in continuous improvement in the year 2000 and has been a focused practitioner, coach, trainer and advocate ever since. Dowdall has worked internationally in a broad range of sectors to deliver training and facilitate improvement.

This article can be found in the category: