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Published:
May 29, 2019

Performance Management For Dummies

Overview

Implement best-in-class performance management systems

Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) —both for individual employees as well as teams.

Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization—and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives.

  • Understand if your performance management system is working
  • Make fixes where needed
  • Get performance evaluation forms, interview protocols, and scripts for feedback meetings
  • Grasp why people make some businesses more successful than others
  • Make performance management a useful rather than painful management tool

Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.

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About The Author

Herman Aguinis, PhD, is the Avram Tucker Distinguished Scholar and Professor of Management at The George Washington University School of Business in Washington, DC. He's been ranked among the top 100 most prolific and influential business and economics researchers in the world.

Sample Chapters

performance management for dummies

CHEAT SHEET

Performance management is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the strategic goals of an organization. A performance management system is a key tool to transform people’s talent and motivation into a strategic business advantage.

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Articles from
the book

Want to make sure your performance management system works as intended and delivers excellent results? Then you need to ensure the system has these ten key factors. Congruence with strategy and context Make sure the system is congruent with the unit and organization’s strategy. In other words, align individual goals with unit and organizational goals.
If you manage people, you must learn several important skills to become a performance management leader. This list describes the ten skills that are most important in the areas of coaching, evaluation, and feedback.©By arka38/Shutterstock.com Become an effective performance management coach To become an effective coach, do the following seven things: Establish development objectives.
Six important principles often come into play in the case of litigation related to the implementation of a performance management system: employment at will, negligence, defamation, misrepresentation, adverse impact, and illegal discrimination. Employment at will In employment at will, the employer or employee can end the employment relationship at any time.
Employee development is a component of an effective performance management system. For employee development to be successful, it has to be a joint activity entered into by both the employee and the manager.To do so, the first step is to create a personal development plan. Create employee development plans To be most useful, personal development needs to answer the following questions: How can I continually learn and grow in the next year?
Coaching is a collaborative and ongoing process in which the manager interacts with direct reports and takes an active role and interest in their performance. Good coaches do three things: they direct, they motivate, and they reward employee behavior. Coaching is a day-to-day and ongoing function that involves observing performance, complimenting good work, and helping to correct and improve any performance that doesn’t meet expectations.
The first step in conducting a strategic plan for your organization is to step back to take in the “big picture.” You do this what is called an environmental or SWOT analysis (strengths, weaknesses, opportunities, and threats) analysis. An environmental analysis identifies external and internal issues so that you can understand what is going on in the context and industry where your organization operates, enabling you to make decisions about what the performance management system looks like against the backdrop of this broader context.
Before a performance management system is rolled out, it is a good idea to test a version of the entire system so that adjustments and revisions can be made as needed. You don’t want to roll out a performance management system that has a major flaw, right?Also, after the system is in place, you will find it useful to collect data to see what is working and what is not.
To measure performance management behaviors, first cluster them into competencies. These are measurable clusters of knowledge, skills, and abilities (KSAs) that are critical in determining how results will be achieved. Examples of competencies are customer service, written or oral communication, creative thinking, and dependability.
Over the past two decades or so, an entire new field of research and practice has emerged, called strategic human resource management (SHRM). SHRM is about planning and implementing human resources policies with the goal of enabling an organization to achieve its objectives.Performance management is a perfect vehicle to demonstrate the strategic role and contributions of the human resources department.
Performance management is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the strategic goals of an organization. A performance management system is a key tool to transform people’s talent and motivation into a strategic business advantage.
Performance management is a continuous process of identifying, measuring, and developing the performance of individuals and teams to align their performance with the strategic goals of the organization.The two main components of the definition of performance management are Continuous process. Performance management is ongoing.
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