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Steve Crabb
Steve Crabb is a Licensed Master Trainer of NLP and a Master Transformative Coach who has helped to train and coach more than 30,000 people.
Articles & Books From Steve Crabb
Cheat Sheet / Updated 03-22-2022
When you're a business coach or mentor, you have a lot to manage, and you may be a one-man or one-woman show. How do you keep all aspects of your practice moving forward? Use the at-a-glance tips in this Cheat Sheet to help you navigate the world of business coaching and mentoring.The Session ChecklistJust like everything else in life, business coaching and mentoring sessions have a beginning, middle and end.
Article / Updated 10-25-2017
If you’re looking at business coaching only from a best price perspective, you’ll probably be disappointed and you may end up with buyer’s remorse. There are more important criteria for you to consider than just price.
When hiring a coach, think of the process as a two-way conversation and building a professional relationship.
Article / Updated 10-24-2017
Values are about how individuals behave in a business, individually and collectively and business coaches are a part of this. They’re a key component in terms of business ethics, social responsibility, corporate governance, and reputation. Although they’re more than just attitudes, they need to be consistent with the attitudes the business presents.
Article / Updated 10-24-2017
The Logical Levels model was created by Robert Dilts, building on the work of Gregory Bateson. This model is widely used in personal development and business coaching. You can use it both as a diagnostic to help clients consider where the business is currently and also as a planning tool to elicit rich data to support the development of mission and vision.
Article / Updated 10-24-2017
Think of business coaching and mentoring as the use of a professional skill set where the well-trained coach doesn’t need to have experience of a particular type of business, specific leadership role, or experience in the same functional area as the person being coached.
The coach is using a set of skills and experiences to help the client find solutions and make sense of things from the client’s own resources.
Article / Updated 10-24-2017
Part of being a good business coach or mentor means understanding what success means to different people. You can’t help someone achieve success if you don’t know what they think it means. What does success mean to you?
Is it stuff? Stuff is the property you have, the car you drive, the brand of clothes you wear, the watch on your wrist, the credit cards you have in your wallet.
Article / Updated 10-24-2017
Good business coaches know that most people experience self-doubt. The truth is, in leadership, self-doubt can create restriction and limitation in a business. If we asked you to imagine a library full of books where the titles describe your life up to now, what would the titles be? Would any of them say things such as
I should have grown up by now.
Article / Updated 10-24-2017
The UK department store chain John Lewis has a tagline: “Never knowingly undersold.” Its website explains that this tagline means the following:
Quality: “We have the very highest standards when it comes to product quality, plus we regularly benchmark John Lewis–branded products against the competition to ensure that we’re not just market-leading in quality, but also on price.
Article / Updated 10-24-2017
As a mentor, you have a number of ways to help a client see herself and become aware of the impact of her experience and how that may manifest in behavior and habits. The following is just one three-step process you can use in a two- to three-hour session.
Step 1: Gathering the personal map
Ask your client to bring every bit of objective and subjective data she has about herself to the session.
Article / Updated 10-24-2017
The following business coaching example shows you how to check for commitment and desire to established SMART goals. You can ask individuals to do this exercise on their own or do it with them.
Business outcome: By the end of December the customer services team in the meat packing unit will have improved the time for acknowledging and answering initial complaints from five days to three days and have improved customer satisfaction with our complaints process while reducing packing and delivery errors.
