Why Your Organization Should Embrace a Digital Workplace Mindset

In this article you will learn:

• What the digital workplace is
• Why the digital workplace matters
• Steps to digital workplace success and benefits

Gone are the days of workers filing into the office each morning, completing eight hours of work at their desks, then heading home for the evening.  

Today’s workforce is flexible, from the locations where the work occurs to the hours when people are completing that work. An organization’s staff may be working everywhere from the office headquarters to the local coffee shop to a beachside cabana!  

With so many changes, it’s time to rethink the infrastructure used to support today’s workforce. It’s time to switch to a digital workplace mindset.

What is the digital workplace?

To successfully navigate the emerging world of the digital workplace, it’s important to understand what the digital workplace is — and what it isn’t.

Stated simply, the digital workplace is the system of tools used by your organization to facilitate work — wherever that work is occurring! It includes the technology, data systems, and communications channels that enable people to work from anywhere.

What a digital workplace is not is the personalized environment the employees experience such as the app or dashboard used to complete the work. This is referred to as a digital workspace.

Why does the digital workplace matter?

Organizations must constantly reassess the use of resources, from human capital to financial. So why is it important to add the digital workplace to your list of priorities?

First, there is no one-size-fits-all solution to creating a flexible and efficient digital workplace. This new reality of work has become the norm across all industries. Devoting time and resources to create a digital workplace plan that fits the needs of an individual organization allows for adaptability and scalability as the business grows and changes.

• Engage and connect with the workforce.
• Address the cybersecurity risks that grow with more devices, access points, and remote workers.
• Improve the customer experience.

What are the steps to digital workplace success and benefits?

Now that you’re on board with the importance of the digital workplace, where do you start?

The key steps to ensuring a successful digital workplace strategy include:

• Placing understanding and addressing employee needs at the center.
• Embracing a product-driven mindset.
• Establishing consistent feedback loops.
• Including team members’ time, budget, and existing technological challenges in the operational model.
• Defining and measuring success.

Taking the time to create a digital workplace strategy leads to operational efficiency and resilience, improved employee experience, and increased security and compliance among other benefits.