Crystal J. Richards is the founder and principal of MindsparQ®, an educational consulting and advisory firm dedicated to one idea: that the professionals doing project management work deserve training that is practical, direct, and connected to the work they do every day. With more than 20 years of experience and 85,000+ professionals trained across the globe and across corporate, government, healthcare, and nonprofit environments, she has built a reputation for closing the gap between having a title and knowing how to lead.