Rapport is like money. You only realise you have a problem when you haven't got enough of it. Rapport is not a technique that you turn on and off at will. It should flow constantly between people. Rule one of communication: establish rapport before expecting anyone to listen to you. And this is the case with anybody and any situation, whether with a teacher, pupil, spouse, friend, waitress, taxi-driver, coach, doctor, therapist, or business executive.