Service Management For Dummies
ISBN: 978-0-470-44058-2
Paperback
336 pages
June 2009
US $29.99
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Description
Table of Contents
Author Information
Judith Hurwitz (president and CEO), Robin Bloor (partner and senior consultant), Marcia Kaufman (partner and COO), and Fern Halper (partner and senior data management strategist) are executives at Hurwitz & Associates, strategy consultants specializing in information and service management, cloud computing, and service oriented architecture. The team works with industry leaders on strategy and planning.
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