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How to Forward Calls on an Android Phone

Call forwarding is the process by which you reroute an incoming call with your Android phone. For example, you can send to your office all calls you receive while you’re on vacation. Then you have the luxury of having your cell phone and still making calls but freely ignoring anyone who calls you.

The options for call forwarding on your phone can be set by using either the Android operating system itself or the controls set up by your cellular provider.

Call forwarding affects Google Voice voice mail. Unanswered calls that you forward are handled by the forwarding number, not by Google Voice. Further, when you cancel call forwarding, you need to reenable Google Voice on your phone.

Forward calls using Android settings

To confirm that call-forwarding options can be set by using the Android operating system, follow these steps:

  1. At the Home screen, press the Menu soft button.

  2. Choose Settings.

  3. Choose Call Settings.

  4. Choose Call Forwarding.

    If the option isn’t available, use your cellular carrier to forward calls.

    You have several forwarding options:

    • Always Forward: All incoming calls are sent to the number you specify; your phone doesn’t even ring. This option overrides all other forwarding options.

    • Forward When Busy: Calls are forwarded when you’re on the phone and choose not to answer. This option is normally used to send a missed call to voice mail, though you can forward to any number.

    • Forward When Unanswered: Calls are forwarded when you choose not to answer the phone. Normally, the call is forwarded to your voice mail.

    • Forward When Unreached: Calls are forwarded when the phone is turned off, out of range, or in Airplane mode. As with the two preceding settings, this option normally forwards calls to voice mail.

  5. Choose an option.

  6. Set the forwarding number.

    Or you can edit the number that already appears. For example, you can type your home number for the Forward When Unreached option so that your cell calls are redirected to your home number when you’re out of range.

  7. Touch OK.

The Call Forwarding Status icon appears atop the touchscreen whenever you’ve activated an Android operating system forwarding option.

To disable call forwarding, touch the Disable button when you’re given the opportunity to type a forwarded phone number.

Forward calls using your cellular provider

Some Android phones are forced to use the forwarding methods provided by the cellular provider rather than by the Android operating system. For example, in the United States, using Verizon as your cellular provider, the call forwarding options work as described in the following table.

Verizon Call Forwarding Commands
To Do This Input First Number Input Second Number
Forward unanswered incoming calls *71 Forwarding number
Forward all incoming calls *72 Forwarding number
Cancel call forwarding *73 None

So, to forward all calls to (714) 555-4565, you input *727145554565 and touch the green Phone button on your Android phone. You hear only a brief tone after dialing, and then the call ends. After that, any call coming into your phone rings at the other number.

You must disable call forwarding to return to normal cell phone operations: Dial *73.

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