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Business Etiquette

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How to Conduct Business with Mexican Contacts

You may have the opportunity to do business with Mexican or Mexican-American individuals, a particular culture group that's common in the United States. Mexican business customs follow these cultural norms [more…]

How to Behave with Puerto Rican Businesspeople or Customers

Puerto Ricans may require your attention as a business owner. Your business may have Puerto Rican customers, or you may work with Puerto Rican-owned businesses. Here's how to behave in business with this [more…]

How to Treat Cubans in a Business Situation

If your business has Cuban contacts — either Cuban customers or Cuban business associates, you should familiarize yourself and your business's employees with Cuban cultural practices when it comes to business [more…]

How to Interact with Filipinos through Your Business

If your business has Filipino customers or Filipino business contacts (meaning people from the Philippines), knowing some Filipino cultural norms can keep your business culturally sensitive. [more…]

How to Do Business in the African American Community

African American consumers and businesspeople aren't all the same. You can differentiate the African American community with which your business interacts by factors such as economic status: [more…]

How to Foster a Positive Business Relationship with Native Americans

Native Americans, also called American Indians, may play a part in your business, either as business customers or business contacts. Native American culture shapes the way that this cultural group interacts [more…]

How to Interact with Anglo Americans in Your Business

Knowing Anglo American (Caucasian) cultural norms gives Anglo American businesspeople a clearer understanding of the differences between “us” and “them,” and also provides immigrant businesspeople with [more…]

How to Instruct Staff in Cultural Competency

Doing business with sensitivity to cultural differences may require staff training and education. Employees who interact with publics from a variety of cultures should be competent in their cultural awareness [more…]

How to Respect Personal Space in Business Interactions

When meeting any customer or business contact, let that person set a comfortable personal space. If the person's tendency to move in close or stay removed physically doesn't correspond with your personal [more…]

How to Deal with a Customer's Language Barrier

When dealing with a business customer who doesn't speak English (or doesn't know much of the language), you can overcome that customer language barrier in a number of ways: [more…]

How to Dispel Myths about American Businesspeople

People who don’t get to meet many U.S. citizens sometimes have a distorted view of Americans. By becoming aware of how people from other countries and cultures may perceive you, you have a better chance [more…]

Business Etiquette when Traveling Abroad

Observe every courtesy when you're on business travel abroad. The social blunders you may commit while working in a culture unlike your own could cost both you and your company business and relationships [more…]

How to Shake Hands in a Business Setting

In business etiquette, handshakes are the physical greetings that go along with your words. Remember that business handshakes are an important part of the first impression you make. [more…]

The Etiquette of Giving Business Gifts

Gift-giving is such a thorny issue in business that most organizations have explicit rules governing the practice. Know the etiquette of giving business gifts to prevent any misunderstanding. Here are [more…]

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