Best Practices for Successful Lync Online Meeting - dummies

Best Practices for Successful Lync Online Meeting

By Ken Withee, Jennifer Reed

Using Lync Online to conduct meetings, especially for participants who are distributed globally, can result in great savings for your organization. It reduces carbon footprint and is, therefore, good for the environment, and it gives your participants flexibility. You can attend productive meetings at all hours in your pajamas without losing credibility or compromising your professionalism.

Technology, however, can only do so much. Lync alone is not enough to ensure a successful meeting. Here are some best practices we’ve compiled from experience that you may want to consider.

  • Wired networks provide for a better meeting experience than wireless connections. Audio quality is not optimal in wireless connections, so if you are speaking a lot, plan to be hard wired. Virtual Private Network (VPN) connections also affect audio quality negatively.

  • Mute your audio unless you are speaking. Hearing a participant typing or a dog barking in the background is not cool.

  • When you first join the meeting via Lync, your audio is automatically muted. This is not true when you join by phone. If you don’t want your team members to hear you ordering Starbucks coffee during the meeting, you may want to use your phone’s feature to mute the call.

  • Have alternative means for connection in case you get disconnected. Have the dial-in number handy in case you get dropped off from the Lync conference.

  • If you have multiple people in the same room, try to have only one computer logged in to the meeting to prevent audio feedback.

  • If you are a presenter, load content prior to the meeting. Sometimes loading content can take time and you don’t want to waste your participants’ time by having them wait while the content is loaded.

  • In the interest of respecting the participant’s time, set up and test your audio devices before others arrive.

  • The best screen display for sharing content is 1024 x 768 pixels.