How to Use the QuickBooks Help File

By Stephen L. Nelson

You have some problem that you can’t solve by using Help, and it’s either a bug or some glaring error in the QuickBooks documentation. In fact, you may be thinking that you’ve encountered some problem that you can’t possibly solve by consulting the QuickBooks Help file.

Maybe you’re right.

But about half the time, the problem is lack of knowledge about QuickBooks. These users may simply be experiencing a mechanical problem. They can’t make the program work because they haven’t used QuickBooks enough to figure out the problem. Therefore, the right way to solve this sort of problem is to find out more about QuickBooks and try again. For example, if you’re having problems printing a report, just finding out more about both printing and reports may enable you to solve the problem.

You usually can find the information in the QuickBooks Help file. To find information in the QuickBooks Help file, choose Help→QuickBooks Help to display the QuickBooks Help window, as shown.

The QuickBooks Help window.
The QuickBooks Help window.

Then enter the word or phrase that you want to look up into the search box at the top of the Help window and click the button that looks like a magnifying glass. QuickBooks then displays a list of clickable links that may help you with whatever problem you’re having. The figure shows a list of help topics related to the issue of working in a multiple currencies situation.

The QuickBooks Help listing potential help topics.
The QuickBooks Help listing potential help topics.