Network Administration: Mailbox Creation

Although not strictly a part of Windows Server 2008, Exchange Server 2010 is the mail server software that’s used on most Windows networks. Microsoft doesn’t call Exchange Server a mail server. It’s a messaging and collaboration server. But the basic reason for Exchange Server’s existence is e-mail.

In previous versions of Exchange, you created user mailboxes using Active Directory Users and Computers (ADUC). With Exchange 2010, however, Microsoft has removed the Exchange management features of ADUC. So instead, you create and manage user mailboxes using Exchange Management Console, which you can find on the Start menu under All Programs→Microsoft Exchange Server 2010.

The Exchange Management Console lets you create a mailbox for an existing Active Directory user. Or, you can use Exchange Management Console to create a new user with a mailbox. Because that’s the most likely case, the following procedure describes the steps you should follow to create a new Active Directory user with a mailbox:

  1. Choose Start→Administrative Tools→Microsoft Exchange Server 2010→Exchange Management Console.

    This fires up the Exchange Management Console.

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  2. In the Navigation pane on the left side of the window, navigate to Microsoft Exchange→Microsoft Exchange On-Premises→Recipient Configuration.

    If you have more than one Exchange server, pick the Microsoft Exchange On-Premises node for the server you want to add the user to.

  3. Right-click the Mailbox node in the navigation pane and choose New Mailbox.

    This summons the New Mailbox Wizard. The first page of the wizard lets you choose from several different types of mailbox accounts you can create.

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  4. Choose User Mailbox and then click Next.

    This brings up the User Type page. The User Type page lets you indicate whether you want to create a new user account or add a mailbox for an existing Active Directory user.

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  5. Select New user and then click Next.

    The User Information page is displayed.

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  6. Type the user’s first name, middle initial, and last name.

    As you type the name, the New Object Wizard automatically fills in the Name field.

  7. Change the Name field if you want it to appear differently than proposed.

    For example, you may want to reverse the first and last names so the last name appears first.

  8. Enter the user logon name.

    This name must be unique within the domain and will be used to form the user’s e-mail address.

  9. Enter the password twice.

    You’re asked to type the password twice, so type it correctly. If you don’t type it identically in both boxes, you’re asked to correct your mistake.

  10. If the password is temporary, select the User Must Change Password at Next Logon check box.

    This setting requires the user to change the temporary password the first time he or she logs on.

  11. Click Next.

    The Mailbox Settings page is displayed, as shown in Figure 2-5. This page lets you create an alias for the user’s account name and also lets you set several Exchange options for the user’s mailbox.

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  12. Enter an alias for the user and then click Next.

    The alias can be the same as the name that was used in the Name field on the previous page of the wizard, or you can type a different name if you wish.

    When you click Next, the Archive Settings page is displayed.

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  13. If you want to create an archive mailbox for the user, select the Create an Archive Mailbox for This Account check box. Otherwise, leave the option deselected.

    Archive mailboxes are available only with the Enterprise Edition of Exchange Server 2010, so don’t even think about this option unless you’ve shelled out the money for Enterprise Edition.

  14. Click Next.

    You’re taken to the final page of the New Mailbox Wizard.

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  15. Verify that the information is correct and then click New to create the mailbox.

    If the account information is not correct, click the Back button and correct the error.

    When you click Next, Exchange Management Console displays various and sundry messages and progress bars as it creates the user account and its mailbox. When it’s finished, the Completion page is displayed.

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  16. Pat yourself on the back; then click Finish.

    You’re done!