Troubleshooting Your iPad: Remove Content - dummies

Troubleshooting Your iPad: Remove Content

If you’ve followed the first three basic steps of troubleshooting your iPad’s function — recharge the battery, restart, and reset — your next step is to remove some or all of your data to see whether it’s causing your troubles.

To do so, you need to sync your iPad and then reconfigure it so that some or all of your files are not synchronized (which removes them from the iPad). The problem could be contacts, calendar data, songs, photos, videos, or podcasts. You can apply one of two strategies to this troubleshooting task:

  • If you suspect a particular data type — for example, you suspect your photos because whenever you tap the Photos icon on the Home screen, your iPad freezes — try removing that data first.

  • If you have no suspicions, deselect every item and then sync. When you’re finished, your iPad should have no data on it.

    If that method fixes your iPad, try restoring your data, one type at a time. If the problem returns, you have to keep experimenting to determine which particular data type or file is causing the problem.

If you’re still having problems, the next step is to reset your iPad’s settings and content.