How to Get Your iPhone’s Serial Number - dummies

How to Get Your iPhone’s Serial Number

There are times when you might need the serial number of your iPhone. For example, if you contact Apple support for help with a problem, it asks you for your iPhone serial number. Having this serial number increases your chances of receiving help with your problem.

Under normal circumstances, you follow these steps to get the serial number:

  1. Connect your iPhone to your computer.

  2. In iTunes, click the iPhone in the Devices list.

  3. Click the Summary tab.

  4. Read the Serial Number value.

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If iTunes doesn’t recognize your iPhone, you may still be able to get the serial number by following these steps:

  1. Connect your iPhone to your computer.

  2. In iTunes, choose iTunes →Preferences.

    The iTunes preferences appear.

  3. Click the Devices tab.

  4. Hover the mouse over a backup of your iPhone.

    iTunes displays a message that includes the phone’s serial number.

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If you can’t boot your iPhone, if iTunes doesn’t recognize your iPhone, or you don’t have a backup of your iPhone, you can still get the serial number. Shut down your iPhone, remove the SIM card tray, and then read the serial number that’s printed on the side of the SIM tray.