Set Up a Corporate Email Account on Your HTC One

By Bill Hughes

In addition to personal email accounts, you can add your work email to your HTC One — if it’s based upon a Microsoft Exchange server, that is, and if it’s okay with your company’s IT department.

Before you get started, you need some information from the IT department of your company: the domain name of the office email server, your work email password, and the name of your exchange server.

If the folks in IT are okay with you using your phone to access its email service, your IT department will have no trouble supplying you with this information.

Before you set up your work email on your phone, make sure that you have permission. If you do this without the green light from your company, and you end up violating your company’s rules, you could be in hot water. Increasing your productivity won’t be much help if you’re standing out in the parking lot holding all the contents of your office in a cardboard box.

Assuming that your company wants you to be more productive with no extra cost to the company, the process for adding your work email starts at your email Home screen.

1To set up an email account other than Gmail to work with your phone, go to the Home screen.

Look for the simple mail icon; it has an envelope icon on it. This is probably on your Home screen as one of the primary shortcuts just above the Device Function keys or in your application list.

After you tell your phone all your emails, the first Email screen will have all your emails from all your email accounts. This allows you to look at all the messages. In addition, each account has its own inbox. You can choose which option works best for you.

2Tap the menu icon from the Email screen.

This brings up a menu that looks like the one shown.

3Tap Other.

This is a generic way to enter lots of kinds of email accounts. Tapping it brings up a screen that looks like the one shown.

4Carefully enter your full email account name, and then enter your password in the second field.

Your email address should include the full shebang, including the @ sign and everything that follows it. Enter your password correctly, being careful with capitalization if your email server is case sensitive (most are). If in doubt, select the option that lets you see your password.

5Decide whether you want this account to be your default email account.

After you add multiple accounts to your phone, only one account can be your primary, or default, account. Although you can send an email from any of the accounts registered on your phone, you have to select one as the default. If you want this account to be the main account, select the Send Email from This Account by Default check box. If not, leave that option as it is.

6Tap Manual Setup.

The keypad is closed, and you can see the full screen.

7Enter your account information.

Some of the fields might be populated based upon the information that you entered in the preceding step list.

8Verify that information and enter any missing data according to what your IT department provided you.

Tap Next.

This begins the process of syncing with your work email. Within a minute, you should start seeing your work email messages appearing. If this doesn’t happen, contact the IT department at your employer.