Resources for Help with El Capitan on Your MacBook

By Mark L. Chambers

You can call on the resources you find here if you need additional help while you’re discovering how to tame El Capitan on your MacBook. Some of the help resources are located on the Internet, so your Safari web browser will come in handy when you search for answers.

The El Capitan built-in Help system

Sometimes the help you need is as close as the Help menu on the Finder menu bar. You can get help for either of the following:

  • A specific application: From the application, just click Help. Then click in the Search box and type a short phrase that sums up your query (such as startup keys). You see a list of help topics on the menu. Just click a topic to display more information.

  • General topics: Click a Finder window, and then click Help on the menu bar. Again, you see the Search box, and you can enter a word or phrase to find in the Help system. To display the Help Center window, click the Help Center item under the Search box.

The Apple web-based support center

Apple has online product support areas for every hardware and software product it manufactures. Visit Apple and click the Support tab at the top of the web page.

The Search box works just like the OS X Help system, but the knowledge base that Apple provides online has a lot more answers.

Magazines

Many magazines and publications (both in print and online) offer tips and tricks on using and maintaining OS X El Capitan.

My personal online favorites are Macworld and the Wiley For Dummies website.

Mac support websites

A number of private individuals and groups offer support forums on the web. You can often get help from other Mac owners on these sites within a few hours of posting a question.

Check out these great sites: CNET’s MacFixIt and Mac OS X Hints.

Local Mac user groups

You may also want to consider your local Mac user group. Often, a user group maintains its own website and discussion forum. If you can wait until the next meeting, you can even ask your question and receive a reply from a real live human being. This is quite a thrill in today’s web-centric world!

To locate a local user group using your Internet connection, launch Safari, click in the Address box, and type

Mac User Group location

Instead of location, type the desired spot on the map, like

Mac User Group Columbia Missouri

Don’t forget to press Return!