What Is Six Sigma? - dummies

By Craig Gygi, Bruce Williams, Neil DeCarlo, Stephen R. Covey

Part of Six Sigma For Dummies Cheat Sheet

Generally, Six Sigma is a problem-solving methodology that helps enhance business and organizational operations. It can also be defined in a number of other ways:

  • A quality level of 3.4 defects per million opportunities

  • A rate of improvement of 70 percent or better

  • A data-driven, problem-solving methodology of Define-Measure-Analyze-Improve-Control

  • An initiative taken on by organizations to create bottom-line breakthrough change