Thank you for visiting us. We are currently updating our shopping cart and regret to advise that it will be unavailable until September 1, 2014. We apologise for any inconvenience and look forward to serving you again.

Dummies.com
  • Print
  • Share
Telephone Sales For Dummies (0470168366) cover image

Telephone Sales For Dummies

ISBN: 978-0-470-16836-3
Paperback
292 pages
November 2007
US $19.99 Add to Cart

This price is valid for United States. Change location to view local pricing and availability.

Other Available Formats: E-book
Introduction.

Part I: Picking Up on Telephone Sales.

Chapter 1: Calling All Sales Professionals!

Chapter 2: Thriving as a Telephone-Sales Pro.

Chapter 3: Brave New World: The Laws of Telesales Land.

Part II: Laying the Groundwork for Telephone-Sales Success.

Chapter 4: Doing Your Homework for A-Plus Calls.

Chapter 5: Prospecting Your Way to Success.

Chapter 6: Conquering Sales Call Aversion.

Chapter 7: Investing Your Time Wisely.

Part III: You Make the Call!

Chapter 8: Getting Past the Gatekeeper.

Chapter 9: Opening Your Sales Call with Ease.

Chapter 10: Getting Out of the Answers and Into the Questions.

Chapter 11: Mastering the Art of Listening and Silence.

Chapter 12: Executing Powerful Presentations.

Part IV: Going for the Close.

Chapter 13: Overcoming Objections.

Chapter 14: Orchestrating a Successful Close.

Chapter 15: Moving Forward When You Don’t Land the Sale.

Part V: Increasing Your Sales.

Chapter 16: Exploding Your Earnings through Behavioral Selling.

Chapter 17: Selling the Way Your Customer Wants to Buy.

Chapter 18: Staying Motivated to Succeed.

Part VI: The Part of Tens.

Chapter 19: Ten (Or So) Ways to Sound Like a Pro on the Phone.

Chapter 20: Ten Phrases to Banish from Your Vocabulary.

Chapter 21: Ten (Or So) Actions that Promote Phone-Sales Success.

Index.

  • Print
  • Share