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Microsoft Exchange Server 2007 For Dummies (0470398663) cover image

Microsoft Exchange Server 2007 For Dummies

ISBN: 978-0-470-39866-1
Paperback
388 pages
October 2008
US $34.99 Add to Cart

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Other Available Formats: E-book

Introduction 1

Part I: An Overview of Exchange Server 2007 7

Chapter 1: Getting to Know Exchange Server 2007 9

Chapter 2: Installing Exchange Server 2007 27

Chapter 3: Using Exchange Management Console 49

Chapter 4: Performing the Initial Configuration 71

Part II: Customizing Exchange Server 121

Chapter 5: Working with Mailboxes 123

Chapter 6: Configuring Security 151

Chapter 7: Interacting with Clients 173

Chapter 8: Creating Custom Forms 193

Part III: Advanced Techniques 209

Chapter 9: Troubleshooting Your Configuration 211

Chapter 10: Recovering from Mail-Specific Problems 227

Chapter 11: Performing Maintenance Tasks 247

Chapter 12: Using Exchange Management Shell 263

Chapter 13: Using the Command Line 291

Part IV: The Part of Tens 307

Chapter 14: Ten Exchange Server Tools 309

Chapter 15: Ten Exchange Server Resources 331

Index 345

Table of Contents

Introduction 1

About This Book 1

Conventions Used in This Book 2

What You Should Read 2

What You Don’t Have to Read 3

Foolish Assumptions 3

How This Book Is Organized 4

Part I: An Overview of Exchange Server 2007 4

Part II: Customizing Exchange Server 4

Part III: Advanced Techniques 4

Part IV: The Part of Tens 5

Icons Used in This Book 5

Where to Go from Here 6

Part I: An Overview of Exchange Server 2007 7

Chapter 1: Getting to Know Exchange Server 2007 9

Considering the Exchange Server 2007 Features 10

Understanding the Service Pack 1 (SP1) Differences 16

Considering the addition of S/MIME support 16

Understanding the use of new transport rules 17

Relying on standby continuous replication 17

Implementing hardware security using device security and management 18

Considering the Web-based messaging additions 18

Understanding the voice features19

Administration tool updates 20

Choosing the Correct Edition for Your Needs 20

Considering Microsoft Exchange Hosted Services 23

Defining the Hosted Services elements 24

Buying Hosted Services for your organization 25

Chapter 2: Installing Exchange Server 2007 27

Addressing the Installation Prerequisites 28

Understanding the minimum hardware requirements 28

Verifying your configuration 32

Installing NET Framework 20 36

Installing Windows PowerShell 37

Installing the Internet Information Services role 38

Testing Your Configuration 41

Performing the Installation 44

Microsoft Exchange Server 2007 For Dummies xii

Chapter 3: Using Exchange Management Console 49

Getting an Overview of the Configuration 50

Understanding the roles 51

Understanding hosted services 57

Working with the Organization Configuration 58

Considering the organization-level Mailbox 59

Understanding organization-level Client Access 60

Working with the organization-level Hub Transport 61

Defining organization-level Unified Messaging 62

Performing the Server Configuration 63

Considering the server-level Mailbox 64

Understanding server-level Client Access 65

Working with the server-level Hub Transport 66

Defining server-level Unified Messaging 67

Reviewing the Recipient Configuration 68

Interacting with the recipient Mailbox 68

Defining the recipient Distribution Group 68

Working with Mail Contacts 69

Viewing the Disconnected Mailbox 69

Viewing the Toolbox 69

Chapter 4: Performing the Initial Configuration 71

Performing Configuration Required for All Exchange Servers 72

Entering the Exchange Server product key 73

Using Best Practices Analyzer 74

Protecting Exchange Server from spam, viruses, worms, and other malware 84

Setting the Application log size 86

Configuring the Basic Mailbox 87

Adding a user 87

Providing an Offline Address Book (OAB) 90

Associating an OAB with a mailbox 94

Providing Client Access 96

Defining the Secure Sockets Layer (SSL) configuration 96

Configuring a connection 104

Setting Up the Hub Transport 110

Defining the e-mail domains 111

Modifying Internet mail flow113

Connecting to Exchange Server with a Client 117

Part II: Customizing Exchange Server 121

Chapter 5: Working with Mailboxes 123

Considering How Users Work with Mailboxes 124

Table of Contents xiii

Understanding Messaging Records Management 125

Creating a managed custom folder 126

Creating a managed default folder 127

Configuring a managed folder 129

Setting the managed folder mailbox policies 132

Applying a managed folder policy to a user mailbox 133

Scheduling Managed Folder Assistant 134

Working with Users 135

Configuring Message Folders 136

Modifying the calendar retrieval options for IMAP4 and POP3 136

Working with the alternative mailboxes 138

Setting the user mailbox properties 143

Using Public Folder Management Console 145

Creating new folders 146

Modifying existing folders 147

Configuring Distribution Groups 148

Creating a distribution group 148

Defining distribution group properties 149

Chapter 6: Configuring Security 151

Setting User Security 152

Understanding message delivery options 153

Using message size restrictions as a security aid 154

Modifying message delivery restrictions 155

Modifying the Active Directory view of distribution groups 156

Setting Mailbox Security 157

Auditing the User 161

Considering Antispam Requirements 165

Relying on Sender ID 165

Understanding Content Filtering 166

Understanding spam assessment 167

Considering Antivirus and Other Malware Requirements 167

Considering the third-party solution168

Understanding Antivirus Extensibility 169

Considering the Use of Encryption 170

Using the Intra-Org Encryption feature 171

Considering the use of opportunistic TLS encryption 171

Understanding that SSL certificates are automatically installed 172

Using S/MIME encryption for messages 172

Chapter 7: Interacting with Clients 173

Working with Outlook 173

Accepting Safe Sender List Aggregation 174

Understanding the Anti-spam Stamp 174

Considering the Two-Tiered Spam Quarantine 176

Understanding attachment filtering 177

Understanding the Multi-Mailbox Search feature 178

Considering the use of transport rules 179

Microsoft Exchange Server 2007 For Dummies xiv

Considering Personal Store Requirements 183

Verifying the presence of a digital certificate 184

Using the digital certificate 188

Importing and exporting the digital certificate 189

Chapter 8: Creating Custom Forms 193

Opening Details Templates Editor 194

Editing a Template 195

Working with Tools 197

Modifying Behaviors 199

Considering the use of properties for controls 200

Understanding the use of attributes 202

Setting attribute security using the ADSI Edit console 202

Creating a new attribute using the ADSI Edit console 204

Part III: Advanced Techniques 209

Chapter 9: Troubleshooting Your Configuration 211

Testing Your Configuration 212

Considering user setup issues 212

Considering mailbox issues 213

Catching connectivity problems 217

Thinking outside the configuration issue box 217

Performing Required Updates 218

Using the Exchange Processes Are Failing Tool 218

Performing Database Recovery Management 221

Using Database Troubleshooter 224

Chapter 10: Recovering from Mail-Specific Problems 227

Using Mail Flow Troubleshooter 228

Performing Message Tracking 231

Interacting with Queue Viewer 234

Working with queues 234

Working with messages 235

Understanding Replication 237

Considering LCR 238

Considering CCR 241

Considering SCR 241

Working with Routing Log Viewer 242

Opening log files 243

Comparing two log files 244

Chapter 11: Performing Maintenance Tasks 247

Creating a Data Store Backup 248

Defining backup requirements 248

Understanding the use of faster and fewer backups 249

Choosing a backup application 250

Table of Contents xv

Monitoring Exchange Server Performance 251

Creating Performance Baseline Health Check 252

Determining how often to check performance 253

Considering the use of dynamic distribution groups 253

Testing Performance Using Performance Monitor 257

Locating Resource Hogs Using Performance Troubleshooter 259

Chapter 12: Using Exchange Management Shell 263

Understanding Windows PowerShell 264

Considering the need for Windows PowerShell 265

Considering the Exchange Management Shell difference 266

Opening an Administrative PowerShell Prompt 266

Understanding the need for an administrative prompt 267

Opening the administrative command prompt 268

Understanding the Windows PowerShell difference 268

Getting Windows PowerShell Help 269

Locating the cmdlets you need 269

Obtaining help for a specific cmdlet 270

Executing Cmdlets 272

Setting mailbox configuration with the

Set-CASMailbox cmdlet 272

Adding custom resources using the

Set-ResourceConfig cmdlet 273

Installing and configuring antispam agents 275

Performing a multimailbox search 277

Working with Common Management Shell Cmdlets 278

Interacting with the user 278

Interacting with mail folders 280

Working with a clustered mailbox server 285

Configuring distribution groups 286

Using Calendar Attendant 289

Chapter 13: Using the Command Line 291

Configuring the Command Line 292

Opening an administrator command line 292

Setting the window options 292

Changing the font 294

Choosing a window layout 294

Defining text colors 296

Interacting with Exchange Server Databases Using ESEUtil 296

Defragmenting the database 297

Repairing the database 298

Restoring the database 300

Recovering the database 300

Performing an integrity check 301

Displaying the database contents301

Performing a checksum test 302

Copying the database to another location 302

Microsoft Exchange Server 2007 For Dummies xvi

Confirming Database Integrity Using ISInteg 303

Checking Best Practices Using ExBPACmd 304

Part IV: The Part of Tens 307

Chapter 14: Ten Exchange Server Tools 309

Upgrading to Windows PowerShell 2.0 310

Creating Scripts Using Windows PowerShell Scriptomatic 311

Using Microsoft Forefront Security for Exchange Server 312

Editing XML Files Using XML Notepad 314

Recovering a Lost Product Key Using ProduKey 316

Converting a SID to a Username with User Info 317

Obtaining Access to the SysInternals Tools 318

Making Sense of Error Codes Using Err 320

Obtaining Antivirus Support Using GFI MailSecurity 321

Interacting with the Client Machine Using Remote Desktop 322

Enabling Remote Desktop 323

Creating a connection 323

Setting the display 326

Accessing local resources 327

Running a configuration program 328

Optimizing performance 328

Chapter 15: Ten Exchange Server Resources 331

Starting with TechNet 332

Obtaining the Developer View with the

Microsoft Developer Network 333

Defining Search Techniques in the Microsoft Knowledge Base 334

Getting Tips from the Microsoft Blogs 336

Locating Exchange Server Tips and Techniques Using Google 337

Finding Help in Third-Party Web Sites 338

Finding Help in Third-Party Newsletters and Blogs 339

Obtaining Whitepapers to Help with Management Tasks 341

Discovering Migration Techniques for Your Current Setup 342

Considering the Requirements for a Third-Party Add-in 342

Index 345

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