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Communication Essentials For Dummies

ISBN: 978-0-7303-1951-1
Paperback
192 pages
June 2015
US $16.99 Add to Cart

Introduction 1

Chapter 1: Looking at the Finer Points of Great Communication 5

Chapter 2: Knowing What You Want to Achieve 1

Chapter 3: Grasping Different Communication Styles 35

Chapter 4: Listening Actively for Total Understanding 45

Chapter 5: Establishing Rapport for Effective Communication 57

Chapter 6: Choosing the Right Attitude 73

Chapter 7: Speaking with Clarity 87

Chapter 8: Getting Yourself Out of Sticky Situations 101

Chapter 9: Negotiating with Finesse 113

Chapter 10: Communicating Across Cultures 123

Chapter 11: Communicating Successfully through Technology 135

Chapter 12: Ten (Or So) Tips for Effective Communication 149

Index 159

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