eBay Basics

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Follow the eBay Navigation Links

The navigation links at the top of the eBay home page list six top-level eBay links that take you directly to different eBay areas through drop-down menus. You can also click the Cart link to view your [more…]

How to Maneuver through eBay Categories

So how does eBay keep track of the millions of items that are up for sale at any given moment? eBay groups items into a nice, neat little storage system called [more…]

The Legal & More Tab on eBay's Home Page

At the very bottom of the eBay home page is an easy-to-miss tab entitled Legal & More. Clicking the tab takes you to an unassuming group of links that provide more ways to get to some seriously handy pages [more…]

Your My eBay Page

Using your My eBay page makes keeping track of your eBay life a whole lot easier. And getting there is easy enough. After you enter eBay, sign in through the Sign In link. After you sign in to eBay, you [more…]

How to Check Your eBay Account Information

Your My eBay page has three or four tabs: Activity, Messages, Account, and Applications (if you have been active on the site for a while). They're on the top of the page below the My eBay heading. If you [more…]

How to Choose Your eBay Communication Preferences

eBay allows you to set a multitude of preferences for your eBay account. One of the links leads to the Communication Preferences page. The Preferences settings are all important to your eBay tasks. You [more…]

The Seller Account Section of Your My eBay Page

Not surprisingly, the My Account option leads you to more links for your PayPal and eBay Seller accounts. After you start selling, your Accounts pages become powerful. There's also a drop-down menu so [more…]

The eBay Resolution Center

In the eBay Resolution Center, you can keep track of the disputes in progress and send or receive messages from the other party regarding payment.

If you sell an item on eBay and the buyer backs out [more…]

Organizing in the eBay Lists Section

Most eBay users spend their time hunting for specific items — say, Barbie dolls, designer dresses, plumbing supplies, or smartphone accessories. That's why eBay came up with the Lists area of your My eBay [more…]

Keep Track of Your eBay Transactions

The eBay transaction process can be daunting, and beginners can easily lose track. The best way to protect yourself is to keep good records on your own. This is your money, so keep a close eye on it. [more…]

Getting and Giving Feedback on eBay

On eBay, you are only as good as your feedback says you are. Your feedback is made up of comments — good, bad, or neutral — that people leave about you [more…]

The eBay Feedback Page

When you click the feedback number next to a member's User ID, you'll see all the tools you need to gauge the member. Think of your feedback profile as your eBay report card. Your goal is to get straight [more…]

3 Typical Item Pages on eBay

At any given point, you have more than a million pages of items that you can look at on eBay, making item pages the heart (better yet, the skeleton) of eBay listings. All item pages on eBay — whether auctions [more…]

Information on eBay's Item Listing Page

The listing types in eBay have some subtle differences. Some listings feature multiple pictures at the left of the page, others only a single picture, depending on how the seller sets up the sale page. [more…]

How to Deal with an eBay Buyer Who Doesn't Respond

Most of the time, the post-transaction between eBay buyers and sellers goes smoothly. However, if you have difficulty communicating with the winner of your auction or fixed-price sale, you should know [more…]

eBay Buyer Back Out? Try Second Chance Offer

Every time eBay members place a bid or click the Buy It Now button, they make a commitment to purchase the item in question — in theory, anyway. In the real world, people have second thoughts, despite [more…]

What to Do When an eBay Item Arrives Broken

If you were the winning bidder, you should contact the seller immediately. If you shipped an item to a winning eBay bidder, and it arrived in less-than-perfect condition, it's time to do some serious problem-solving [more…]

How to Block an eBay Customer

If you've had a bad experience with a particular customer on eBay and you don't want that person to be able to bid or buy your items in the future, you can set up a bidder block for his or her User ID. [more…]

Tell Your Story on Your eBay About Me Page

Want to know more about the people behind those User IDs? Thousands of eBay members have created their own personal web pages on eBay (called About Me pages [more…]

Your eBay Profile Page

If staying social is the key to the new web, your eBay profile is the hub of your eBay user interaction. Your About Me and your profile pages are there for customers and the eBay community. People like [more…]

What Does eBay Do with Information about You, Anyway?

Although eBay knows a good chunk of information about you, it puts the information to good use. The fact that it knows so much about you actually helps you in the long run. [more…]

What Do Other eBay Members Know about You?

eBay functions under the premise that eBay's members are buying, selling, working, and playing in an honest and open way. That means that anyone who's surfing the site can immediately find out some limited [more…]

Protecting Your Privacy on eBay

The Internet has a long reach. Don't be surprised if you furnish your personal information freely on one website, and it turns up somewhere else. If you don't mind people knowing things about you [more…]

How to Join eBay's Community

On the bottom of every eBay page is a group of links: Click Community to connect to other eBay members; or click the Announcement link to check proposed changes to the site on the Announcements page. But [more…]

Fill in Your eBay Profile and Create Collections

Did you know that if you click your User ID on any eBay page, you arrive at your very own profile page? (You also have a link on your Feedback profile page.) Unlike the About Me page, which you have to [more…]

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