eBay - Communicate Effectively

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Keep Your Buyer Informed about an eBay Purchase

You probably aren’t going to send out a payment-received letter for every eBay transaction, especially when they’re paid through PayPal. But it would surely be nice if you did. Staying in constant communication [more…]

How to Download and Install the Outlook Payment Request Wizard

The Outlook Payment Request Wizard enables you to give the e-mail that you send to your eBay customers a more professional look by including a custom icon link to a PayPal payment page. If you’re using [more…]

What to Do When an eBay Bidder Doesn't Pay You

If there's one thing that just isn't tolerated at eBay, it's unpaid items. eBay reminds all potential buyers before they place a bid that winning buyers enter into a legally binding contract to purchase [more…]

Creating a Payment Received and Shipping Notice

Staying in constant communication with your eBay buyers will make them feel more secure with you and with buying on eBay. When you receive payment and have shipped the item, sending a short note helps [more…]

Sending a Payment Reminder to a Forgetful eBay Buyer

Writing a payment reminder to a forgetful eBay customer can get sticky. You don't want to aggravate the buyer, but time is wasting, and you could spend this time reposting your item. When writing a payment [more…]

Creating a Notification Letter to Send to eBay Auction Winners

Taking the time to create a friendly notification letter to send to the winning bidders of your eBay auctions is just good business. Have you ever received a bulk-generated, boilerplate winner's confirmation [more…]

Talking to Buyers: The ABCs of Good eBay Communication

Honest-to-goodness talk, comprehensive descriptions, and efficient messages are worth their weight in gold and good feedback — especially on eBay. Sometimes [more…]

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