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Creating an E-Mail Account for eBay Use
E-mail is the best and easiest way to communicate with eBay sellers and successful buyers. If you have your own computer and an ISP (Internet server provider), you probably have e-mail access automatically [more…]
Tips for Creating a Great Description for Your eBay Item
Writing a good description of the items you sell on eBay can mean the difference between success and failure. There are many ways you can improve your description, by using the right tone, knowing how [more…]
Send Personalized Invoices to Your eBay Buyers
Although it can be helpful to automate your eBay business, you should take the time to personalize even your canned e-mail responses. If you decide to send automated responses, choose a program [more…]
Keep Your Buyer Informed about an eBay Purchase
You probably aren’t going to send out a payment-received letter for every eBay transaction, especially when they’re paid through PayPal. But it would surely be nice if you did. Staying in constant communication [more…]
How to Download and Install the Outlook Payment Request Wizard
The Outlook Payment Request Wizard enables you to give the e-mail that you send to your eBay customers a more professional look by including a custom icon link to a PayPal payment page. If you’re using [more…]
What to Do When an eBay Bidder Doesn't Pay You
If there's one thing that just isn't tolerated at eBay, it's unpaid items. eBay reminds all potential buyers before they place a bid that winning buyers enter into a legally binding contract to purchase [more…]
Responding to an eBay Buyer's Initial Inquiry
When you list an item for auction on eBay, you may get an inquiry e-mail from a prospective buyer, and you should respond quickly and professionally. Buyers can ask you a question about your item by clicking [more…]
Creating a Payment Received and Shipping Notice
Staying in constant communication with your eBay buyers will make them feel more secure with you and with buying on eBay. When you receive payment and have shipped the item, sending a short note helps [more…]
Sending a Payment Reminder to a Forgetful eBay Buyer
Writing a payment reminder to a forgetful eBay customer can get sticky. You don't want to aggravate the buyer, but time is wasting, and you could spend this time reposting your item. When writing a payment [more…]
Creating a Notification Letter to Send to eBay Auction Winners
Taking the time to create a friendly notification letter to send to the winning bidders of your eBay auctions is just good business. Have you ever received a bulk-generated, boilerplate winner's confirmation [more…]
