Before making a claim with the U.S. Postal Service, check to make sure your package was covered by postal insurance, purchased at the time of mailing. If you use private insurance instead, you make a claim [more…]
Choosing a good password on eBay is not as easy (but is twice as important) as it may seem. Whoever has your password can, in effect, be you at eBay — running auctions, bidding on auctions, and leaving [more…]
To show other eBay members that you’re an honest type — and to get special privileges when you’re a newbie on eBay — you can buy eBay's “trust but verify” option, known as [more…]
Despite everyone’s best efforts, sometimes eBay items get damaged or misplaced during shipment; that’s where shipping insurance comes in. You should offer to get insurance from the shipper if the buyer [more…]
A major benefit of buying a car on eBay is that you are covered by eBay Motors Vehicle Purchase Protection against certain losses associated with some types of fraud. To qualify [more…]
Aside from safety, PayPal now offers an even better reason to pay through its service: PayPal Buyer Protection. If you’ve purchased your item through a PayPal-verified seller, you’re covered for your original [more…]
If you own intellectual property that you think is being infringed upon on the eBay site, you should take advantage of the eBay Verified Rights Owner (VeRO) program. Owners of trademarked or copyrighted [more…]
Escrow.com, eBay’s official escrow service, makes it more comfortable for an eBay buyer to proceed with transactions over $2000, which is the upper limit for PayPal buyer protection. Buyers gain peace [more…]
When you file a claim with UPS for damaged or lost eBay merchandise, the process is pretty straightforward and relatively painless. After they file and accept your damage claim, you get a check within [more…]
When you file a claim with FedEx for damaged or lost eBay merchandise, you have 15 business days to make your claim. (This extra time sure helps out when a package is delivered to your house and you’re [more…]
As a buyer who pays for eBay items through PayPal, you can be covered against fraud under the PayPal Buyer Protection plan. The maximum level of coverage varies from [more…]