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Know Your Responsibilities as an eBay User

After you fill in your required information and scroll down, you should click the links to see the eBay User Agreement and Privacy Policy. At this page, you take an oath to keep eBay safe for democracy [more…]

How to Create a Good eBay User Password

Choosing a good password for your eBay account is not as easy (but is twice as important) as it may seem. Whoever has your password can (in effect) “be you” at eBay — running auctions, bidding on auctions [more…]

How to Select or Change Your eBay User ID

Making up an eBay user ID is always a pleasant chore. If you’ve never liked your real name or never had a nickname, here’s your chance to correct that situation. Choose an ID that tells a little about [more…]

How to Sign In to eBay

You don’t have to wear one of those tacky “Hello, my name is” stickers on your shirt, but you and several million other folks will be roaming around eBay’s online treasure trove. eBay needs to know who’s [more…]

Types of Feedback You Can Leave for an eBay Seller

Every eBay member has a feedback rating. Buyers rate sellers (more on that below), and sellers rate buyers — no one is immune. Although sellers can no longer leave negative or neutral feedback for a buyer [more…]

What Feedback Numbers Mean for eBay Users

You know how they say you are what you eat? At eBay, you are only as good as your feedback says you are. Your feedback is made up of comments — good, bad, or neutral — that people leave about you [more…]

What Do the Stars Next to eBay User IDs Mean?

Yes, eBay loves the stars. When you first join eBay, it seems like everyone on eBay has a star next to the user ID except for you. It’s so unfair isn’t it? Well, not really. The stars of many colors are [more…]

How to Report Bidding Abuses on eBay

The Trust & Safety (SafeHarbor) question and answer boards is where eBay’s Trust & Safety gurus focus on protecting the website from members who aren’t playing by the rules. Through this department, eBay [more…]

How to Report Feedback, Identity and Operational Abuses on eBay

You can find eBay’s Security Center by clicking the Security Center link at the bottom of most eBay pages. Trust & Safety’s Security Center page connects you with a group of eBay staffers who handle complaints [more…]

eBay Trading Violations to Avoid

Playing by eBay’s rules keeps you off the Trust & Safety radar screen. If you start violating eBay policies, the company’s going to keep a close eye on you. Depending on the infraction, eBay may be all [more…]

Safety Tips for Giving Feedback on eBay

While eBay does a good job of setting up a safe feedback system, there are a few precautions you can take to ensure your own safety. You may want to study up on these tips: [more…]

How to Navigate eBay’s Categories

So how does eBay keep track of the millions of items up for sale at any given moment? Categories. The brilliant minds at eBay decided to group items into nice, neat little storage systems called [more…]

An Overview of the eBay Home Page Bottom Links

At the very bottom of the eBay home page, nested into category titles, is an unassuming group of hierarchical links to some seriously handy pages. Here’s a guide to a few of the links you’ll find: [more…]

How to Navigate an eBay Catalog Page

Searching eBay with a product code will bring you to an item-specific eBay catalog page. Items are listed based on their universal SKU (Stock Keeping Unit) number and assigned eBay product ID [more…]

How to Register for an eBay Account

You can browse eBay all you want without registering, but before you transact any sort of business on eBay, you must register. The only hard-and-fast rule is that you have to be 18 or older. Don’t worry [more…]

An Overview of eBay Home Page Links

If you look carefully on the eBay home page, you can see several other links that give you express service to several key parts of the site. Here are the highlights: [more…]

What the eBay Listing Page Contains

All item pages on eBay — whether auctions, fixed-price items, or Buy It Now items — look about the same. If you were viewing this auction page on the screen, you could scroll down and see a complete description [more…]

eBay Charity Auctions

Many charitable organizations are selling their wares on eBay to raise money for their fine work. You can get some rare and unusual items here, such as the annual NBC [more…]

How to Buy Items Outright on eBay

Although eBay’s success was built on auctions, eBay also allows sellers to handle outright sales. If you don’t have the time or patience for an auction, you can make a direct purchase [more…]

How to Buy a Car on eBay

Buying a car — that’s one purchase many people don’t enjoy making. Thankfully, you can browse eBay Motors without that pesky salesman asking you personal questions and checking in with his finance manager [more…]

How to Bid on an eBay Auction

To give you a sense of the eBay auction process, here’s a real-world example. Say you searched and found an item you wanted, “Home-baked Snickerdoodle cookies.” [more…]

How to Leave Feedback for an eBay Seller

Writing good eBay feedback takes some practice. It isn’t a matter of saying things; it’s a matter of saying only the appropriate things. Think carefully about what you want to say — because after you submit [more…]

How to Respond to Feedback on eBay

After reading feedback you’ve received from others on eBay, you may feel compelled to respond. If the feedback is negative, you may want to defend yourself. If it’s positive, you may want to say thank [more…]

How to Report Selling Abuses on eBay

If you’re on eBay long enough, you’re bound to find an abuse of the service. It may happen on an auction you’re bidding on, or it may be one of the sellers who compete with your auctions. eBay staffers [more…]

How to Report Abuses on eBay

If you suspect someone of abusing eBay’s rules and regulations, click Customer Service in the main navigation bar. You are presented with self-service tools. From this page, you can search eBay for policy [more…]

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