Social Media Commerce

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How to Use Community-Based Support for Your Social CRM

If you’ve been in business for a while, you probably have some passionate customers. Use this community of followers for your Social CRM. Are these customers willing to help others using your products? [more…]

Create Social CRM Content to Promote Purchases

It’s important to be aware of how much information the purchaser has before he gets on your Social CRM radar screen. Some say approximately 75 percent of customers research a product before buying. If [more…]

The Power of Viral for Your Social CRM

Viral tweets, videos and posts have the power to bring corporate executives to their knees and is good for your Social CRM. If you think that’s an overstatement, think about the following viral customer [more…]

Market Your Micro-Entrepreneurial Business through Lesser Social Media Sites

Even lesser-known social media sites can provide a marketing boon to your micro-entrepreneurial business. Promoting your micro-entrepreneurial business through social media is an essential tool for any [more…]

Social Media Basics for E-Commerce

Social Media Commerce For Dummies author Marsha Collier answers questions about Facebook and Twitter basics and taking the step into social media for your online business. [more…]
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