Your working style describes how you generally approach and deal with people and work situations. Study these four primary working styles to better understand your customers and co-workers:

  • Driven: This person focuses on bottom line results and wants tasks done how they want them done, when they want them done, and with as few errors as possible.

  • Analytical: This person wants to know the facts, is less interested in a co-worker’s feelings, and looks at the world through a veil of logic and details.

  • Expressive: This person is enthusiastic and fun-loving, likes to be around people, and puts into motion the ideas they like now and worries about details later.

  • Amiable: To this person, feelings are more important than tasks. They take time to decide and don’t like to be pressured. They’re usually on the quiet side.