Where to Get More Help with Your Kindle
11 of 11 in Series: The Essentials of Using a Kindle
It isn’t always easy to find the support you need for a computer or operating system. But the Kindle is another matter. If your Kindle is acting up (or if you just want to find out more about how it works), there are a number of Kindle user groups and blogs to help you out.
Kindle user groups
Sometimes, the best advice comes from people who are in the same situation as you. The place to find such people is a discussion group, an online forum where individuals ask questions, make announcements, or simply talk about matters of common interest. Here are a few groups that are especially good resources for Kindle users:
Amazon.com discussion boards: Amazon’s Kindle boards aren't as well organized as some others. For example, they lack a good search capability and don’t support posting pictures. But if you navigate the lengthy lists of topics, you can find some useful information. Go to the Amazon.com Home page, search for Kindle, click the link for the Kindle reader that appears in the search results, and you'll be taken to the Kindle product page. From there, scroll down — way down — to the Customer Discussions section near the bottom of the page.
KindleBoards: This lively site is more of a community than just a place to post messages. You find a Kindle user forum that gets about a thousand posts per day, a daily Kindle blog, a chat room for Kindle owners, and book clubs in which participants can chat about Kindle books.
MobileRead Forums: This site has discussion groups devoted to a variety of e-book readers, not just the Kindle. But the Kindle forums cover content, accessories, troubleshooting, software development, and issues related to uploading your own e-books.
Kindle Korner: This Yahoo!-based discussion forum boasts more than 3,000 members. As with other Yahoo! Groups, you can’t simply start reading messages without actually joining the group, a policy that gives the forum a measure of privacy.
Kindle users everywhere, it seems, want to talk about their experiences with their Kindle. You can find some of the most up-to-date information on the many Kindle blogs that are cropping up.
KindleBoards Blog: KindleBoards provides a daily blog with Kindle tips, accessory reviews, e-book announcements, contests, poll results, and other Kindle news.
KindleFeeder: KindleFeeder isn’t a blog itself, but it aggregates blogs and other Web content that puts out versions in RSS (Really Simple Syndication) format. It’s a great place to subscribe to several Kindle blogs simultaneously. It offers two levels of service: The free version lets you subscribe to up to 12 blogs for free; the subscription version lets you subscribe to an unlimited number of blogs.
Kindle Wiki (click on List of Kindle Blogs): This isn’t a blog, actually, but is rather a collection of constantly updated information related to the Kindle. The List of Kindle Blogs link on the left side of the Home screen takes you to a page full of blogs.
Joe Wikert’s Kindleville Blog: This is one of the most popular blogs on the KindleFeeder most popular list. Wikert has written technical books on a variety of topics, and talks about the Kindle with energy and commitment. His site is useful because it gathers Kindle Store bestsellers and news headlines about the Kindle.
Amazon.com’s Kindle Blog: The Kindle staff at Amazon provides tips and answers questions about the Kindle and occasionally announces books offered for free for a limited time in the Kindle Store.