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What to Do When Disconnected from an Online Poker Game

Part of the Winning at Internet Poker For Dummies Cheat Sheet

Getting disconnected from an online poker tournament is a jarring experience, but after it happens, you need to put it behind you. Focus harder than you normally do on the game and calm down. You've already had to deal with the inconvenience the disconnection handed you — you don't need to make it worse by playing it over and over in your head.

The first hint you get that you're disconnected is the normal flow of the game suddenly stops. No bets. No cards being dealt. No chat from players. Nothing.

One of two things may be wrong: Your computer, or the site, has dropped its Internet connection.

To determine which is the case, quickly launch a new web browser window and do a search for something (anything) you've never searched for before (just look across your room and type in the name of the first object you see if you have trouble thinking of something).

  • If you can bring up information from your search, the problem belongs with your poker site, in which case you should just sit tight and wait.

  • If the poker application quits while you wait (sites often reset if they have a wide outage), re-launch it.

So, if you're disconnected from the Internet as you are playing a tournament, do the following things, in order, as quickly as you can:

  1. Quit your poker application.

  2. Reconnect to the Internet.

  3. Re-launch your poker application.

  4. Log in to your poker site.

  5. Once you're logged in, if you're not immediately directed to your table, do the "find a player" search on yourself and go to your table.

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