What to Do if Windows 8 Imports Files Incorrectly

Although Windows 8 usually greets cameras as soon as you connect them to your computer, sometimes the two don’t become friends immediately: Windows 8 may not display its Import Photos menu, or another program may intervene. If those problems occur, unplug your camera and wait 10 seconds before plugging it back in and turning it back on.

If that doesn’t do the job, follow these steps:

  1. Right-click in the screen’s bottom-left corner and choose Control Panel.

  2. Click the Programs category and then click Change Default Settings for Media and Devices.

  3. Scroll down to the Devices area near the window’s bottom.

  4. From the Devices area, click your camera’s model. Then, from the drop-down list, choose how you’d like Windows to behave whenever you plug your camera into your computer.

If Windows 8 still doesn’t greet your camera when you plug it in, Windows 8 needs a translator to understand your camera’s language. Unfortunately, that translator will have to be the camera’s bundled software. If you no longer have the software, you can usually download it from your camera manufacturer’s website.

For more information about Windows 8 and its features, explore Windows 8 For Dummies, available online.

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