Unified Message Viewing Tools
Part of the Unified Communications For Dummies Cheat Sheet
With unified communications and the convergence of voicemail with e-mail and with the PC desktop, you have new ways to interact with voicemail messages. You're probably used to some sort of light on your desk phone or a stutter dial tone when you lift the handset to alert you when a new voicemail message is waiting. Depending on the unified communications platform, those notifications may be extended to the desktop by either
Unified communications client. The unified communications softphone or instant messaging client application typically has some sort of notification to alert you when a new voicemail message is available.
Windows systray. The unified communications software may tie into the Windows desktop and provide some sort of message waiting indicator in the systray of the Microsoft Windows operating system.