Prepare for Social CRM by Empowering Employees
 
How to Add Tracking Code to Websites
How to Increase Conversions with Dynamic Content for Marketing Automation

The Many Faces of Social CRM Software

The best social CRM (customer relationship management) software has its fingers in the marketing, sales, and customer service departments plus offers tools that allow all departments to talk about and analyze customers. In this video, Jon Ferrara, co-author of Social CRM For Dummies, talks about how social CRM software (like Nimble) brings the various corners of business together to focus on the customer.

  • Add a Comment
  • Share

Recommends

Promoted Stories From Around The Web

COMMENTS »
blog comments powered by Disqus
How to Work with Sales to Define CRM System Fields for Automated Marketing
How to Set Up Your First Marketing Qualified Lead Report with Marketing Automation Tools
How to Use a Stage-Based Tone and Dynamic Content for Marketing Automation
How to Place Marketing Automation at the Center of Your Marketing
Targeting Existing Members with the Integrated Campaign Builder in Salesforce