Prepare for Social CRM by Empowering Employees
How to Add Tracking Code to Websites
Using Microsoft Word in ACT! 2008

The Many Faces of Social CRM Software

The best social CRM (customer relationship management) software has its fingers in the marketing, sales, and customer service departments plus offers tools that allow all departments to talk about and analyze customers. In this video, Jon Ferrara, co-author of Social CRM For Dummies, talks about how social CRM software (like Nimble) brings the various corners of business together to focus on the customer.

  • Add a Comment
  • Share


Promoted Stories From Around The Web

blog comments powered by Disqus
How to Use Multiple Marketing Automation Channels to Promote an Event
How to Publish Forms for Marketing Automation
How to Use Video for Marketing Automation
How to Test Marketing Automation Integration
Why You Don’t Use Only One Nurturing Marketing Automation Campaign