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Staying Up to Date with eBay Policies

eBay policies can change from time to time. As an active seller, you should make sure that you're notified of any changes. When eBay makes changes to the User Agreement or Privacy Policy, you'll get a notification of those changes through the eBay Message Center. These e-mails are sent to your registered eBay e-mail address (an important reason to keep this up to date with eBay).

Although eBay is based in California and therefore must abide by California law, sellers do business all over the United States. Therefore, items sold on eBay must be governed by the laws of every other state as well. As a seller, you're ultimately responsible for the legality of the items you sell and the way you transact business on eBay. Yes, you can sell thousands of different items on eBay. But do you know what you aren't allowed to sell?

The eBay User Agreement outlines all eBay rules and regulations regarding what you can and can't sell — as well as all aspects of doing business at eBay. If you've never ever read the User Agreement, you really should — at least once.

To access the correspondence you receive from eBay on the site, follow these steps:

  1. Sign in with your user ID and password.

    You have to sign in with your password because correspondence is private.

  2. Go to your My eBay page. In the Tabs section on the top of the page, click the Messages tab.

  3. On the resulting Messages page, click the From eBay link on the left side of the page.

  4. Click each e-mail individually.

    The e-mail opens in a reading pane below the Inbox display.

    • After you've opened the e-mail online, it appears dimmed.

    • If you've read the e-mail offline in your e-mail program, it will still appear as unread in your eBay Inbox.

    This arrangement enables you to receive important information that may affect how you run your business.

If you think it's okay to give away a regulated or banned item as a bonus item with your auction, think again. Even giving away such items for free doesn't save you from potential legal responsibility.

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