How to Add Tracking Code to Websites
The Many Faces of Social CRM Software
How to Track Content and Create Reports for Marketing Automation

Prepare for Social CRM by Empowering Employees

Taking a business into the social media sphere doesn't just mean listening to customers. It can be more important to listen to your employees. In this video, Social CRM For Dummies co-author Jon Ferrera discusses the importance of a business's internal social media presence in preparing for an external social CRM (customer relationship management) effort.

  • Add a Comment
  • Share


Promoted Stories From Around The Web

blog comments powered by Disqus
How to Judge the Time Requirements for Marketing Automation
How to Estimate Time Required to Build Marketing Automation Campaigns
How to Create Better Conversion Goals for Marketing Automation
How to Format Marketing Automation Emails for Optimized Engagement
Recognizing the Benefits of Social CRM