How to Add Tracking Code to Websites
The Many Faces of Social CRM Software
How to Nurture Leads Who Utilize Competitive Solutions in Marketing Automation

Prepare for Social CRM by Empowering Employees

Taking a business into the social media sphere doesn't just mean listening to customers. It can be more important to listen to your employees. In this video, Social CRM For Dummies co-author Jon Ferrera discusses the importance of a business's internal social media presence in preparing for an external social CRM (customer relationship management) effort.

  • Add a Comment
  • Share


Promoted Stories From Around The Web

blog comments powered by Disqus
Tools to Identify and Manage Relevant Social CRM Data
3 Levels to Track Twitter Engagements with Marketing Automation
How to Integrate Marketing Automation Video into Social Media
How to Use Personas for Marketing Automation
How to Impact Sales with Lead Notifications through Marketing Automation