The Many Faces of Social CRM Software
 
How to Add Tracking Code to Websites
The Importance of My Record in ACT!

Prepare for Social CRM by Empowering Employees

Taking a business into the social media sphere doesn't just mean listening to customers. It can be more important to listen to your employees. In this video, Social CRM For Dummies co-author Jon Ferrera discusses the importance of a business's internal social media presence in preparing for an external social CRM (customer relationship management) effort.

  • Add a Comment
  • Share

Recommends

Promoted Stories From Around The Web

blog comments powered by Disqus
How to Create a Quote in Microsoft Dynamics CRM
How to Use Multiple Marketing Automation Channels to Promote an Event
How to Identify Marketing Automation Quick Wins and Major Pain Points
How to Optimize a Landing Page for a Single Goal
How to Solicit Marketing Automation Content Suggestions from Sales