The Many Faces of Social CRM Software
How to Add Tracking Code to Websites
How to Get the Best Marketing Automation Results through Teamwork

Prepare for Social CRM by Empowering Employees

Taking a business into the social media sphere doesn't just mean listening to customers. It can be more important to listen to your employees. In this video, Social CRM For Dummies co-author Jon Ferrera discusses the importance of a business's internal social media presence in preparing for an external social CRM (customer relationship management) effort.

  • Add a Comment
  • Share


Promoted Stories From Around The Web

blog comments powered by Disqus
How to Measure Velocity through Marketing Automation Stages
How to Use Marketing Automation to Attract the Modern Buyer
How to Use Video for Marketing Automation
How to Use a Stage-Based Tone and Dynamic Content for Marketing Automation
How to Use Call to Actions to Increase Marketing Automation Engagement