PMP Certification: Planning Knowledge and Skills
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The Importance of Project Stakeholder Management

PMP Certification: Closing Knowledge and Skills

The Closing the Project domain is one of five performance domains covered on the PMP (project management professional) certification exam. Of the 200 questions on the PMP exam, the Closing the Project domain accounts for 8%. There are seven tasks associated with this domain, as well as eight knowledge and skill topics.

The seven tasks associated with Closing the Project appear in the following table:

Task 1 Obtain final acceptance of the project deliverables by working with the sponsor and/or customer, in order to confirm that project scope and deliverables were met.
Task 2 Transfer the ownership of deliverables to the assigned stakeholders in accordance with the project plan, in order to facilitate project closure.
Task 3 Obtain financial, legal, and administrative closure using generally accepted practices, in order to communicate formal project closure and ensure no further liability.
Task 4 Distribute the final project report including all project closure-related information, project variances, and any issues, in order to provide the final project status to all stakeholders.
Task 5 Collate lessons learned through comprehensive project review, in order to create and/or update the organization's knowledge base.
Task 6 Archive project documents and material in order to retain organizational knowledge, comply with statutory requirements, and ensure availability of data for potential use in future projects and internal/external audits.
Task 7 Measure customer satisfaction at the end of the project by capturing customer feedback, in order to assist in project evaluation and enhance customer relationships.

The eight knowledge and skills topics are

  • Knowledge of contract closure requirements

  • Knowledge of basic project accounting principles

  • Knowledge of close-out procedures

  • Skills in techniques for gathering feedback

  • Skills in techniques used to create a project review

  • Knowledge and skills associated with archiving techniques and statutes

  • Knowledge of compliance with organizational policies and regulatory statutes

  • Skills with transition-planning techniques

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