Outsmarting the Competition on eBay
You're not a loser if you lost at eBay. You just don't know the fine art of sneaky bidding, otherwise known as educated bidding. Sports teams study their rivals, and political candidates scout out what the opposition is doing. Bidding in competition against other bidders is just as serious an enterprise. What you need is a strong bidding strategy to help you outsmart the competition and win more auctions.
Your two cents does matter — at least at eBay. Here's why: Many eBay members tend to round off their bids to the nearest dollar figure. Some choose nice, familiar coin increments like 25, 50, or 75 cents. But the most successful bidders at eBay have found that adding two or three cents to a routine bid can mean the difference between winning and losing. Get in the habit of making your bids in oddish figures, like $15.02 or $45.57, as an inexpensive way to edge out your competition. For the first time ever, your two cents may actually pay off!
That's just one of the many strategies to get you ahead of the rest of the bidding pack without paying more than you should. Note: The following strategies are for bidders who are tracking an item over the course of a week or so, so be sure you have time to track the item and plan your next moves. Also, get a few auctions under your belt before you throw yourself into the middle of a bidding war.
Dutch auctions (auctions in which the seller has multiple items for sale) are funky. After all, each winner pays the same amount for the item, and Dutch auctions don't have a super-secret reserve price.
But winning a Dutch auction isn't all that different from winning other auctions. Your best strategy is to wait until the closing minutes of the auction to bid and then follow some key bits of advice for optimum success.
Here are the key things to remember about a Dutch auction:
- The seller must sell all the items at the lowest winning price at the end of the auction, no matter what.
- Winners are based on the highest bids received. If you up the ante, you could win the auction and only pay the lowest winning price, which may be lower than your bid.
Confused yet? Say the minimum bid for each of ten Elvis watches is $10 and 20 people bid at $10, each person bidding for one watch. The first ten bidders win the watch. But suppose you come along at the end of the auction and bid $15 as the 21st bidder. You get a watch (as do the first nine people who bid $10), and you get the watch for the lowest successful bid — which is $10! Get it?
- Know where you stand in the pecking order. You can see a list of high bidders (and their bids) on the auction page, so you always know where you stand in the pecking order.
- Avoid being the lowest or the highest high bidder. The highest bidder is sure to win, so the usual bidding strategy is to knock out the lowest high bidder. The lowest high bidder is said to be on the bubble and on the verge of losing the auction by a couple of pennies. To avoid being the bidder on the bubble, keep your bid just above the second-lowest winning bid.
- If you want to buy more than one of an item up for auction, make sure you have that number of successful high bids as the auction draws to a close. Huh? Remember, winners are based on the highest bids. If you're in a Dutch auction for ten items and place five $15 bids, nothing guarantees that you'll win five of the item. Nine other people who want the item could bid $20 apiece. Then they each win one of the items at 15 bucks, and you end up with only one of the item. (At least you still pay only $15 for it.)
Most bidding at eBay goes on during East Coast work time and early evening hours, which gives you a leg up if you live out West. Night-owl bidders will find that after 11 p.m. Pacific Time (about 2 a.m. Eastern Time), lots of bargains are to be had. And believe it or not, lots of auctions end in the wee hours of the morning. Holidays are also great for bargains — especially Thanksgiving. While everyone is in the living room digesting and arguing about what to watch on TV, fire up eBay and be thankful for the great bargains you can win.
Bidding strategies eBay doesn't talk about
Here's a list of Do's and Don'ts that can help you win your item. Of course, some of these tips are eBay-endorsed, but that heading sure grabbed your attention, didn't it?
- Don't bid early and high. Bidding early and high shows that you have a clear interest in the item. It also shows that you are a rookie, apt to make mistakes. If you bid early and high, you may give away just how much you want the item.
Of course, a higher bid does mean more bucks for the seller and a healthy cut for the middleman. No big mystery that many sellers recommend it. In fact, when you sell an item, you may want to encourage it too.
- Do wait and watch your auction. If you're interested in an item and you have the time to watch it from beginning to end, the best strategy is to wait. Mark the auction to Watch This Item on your My eBay page and remember to check it daily. But if you don't have the time, then go ahead — put in your maximum bid early and cross your fingers.
- Don't freak out if you find yourself in a bidding war. Don't keel over if, at the split second you're convinced that you're the high bidder with your $45.02, someone beats you out at $45.50.
You can increase your maximum bid to $46, but if your bidding foe also has a maximum of $46, the tie goes to the person who put in the highest bid first. Bid as high as you're willing to go, but bid at the very end of the auction.
- Do check the item's bidding history. If you find yourself in a bidding war and want an item badly enough, check the bidding history and identify your fiercest competitor; then use the By Bidder search option to find what the bidder's recent auction experience is. Size up your competition.
To get a pretty exact picture of your opponent's bidding habits, make special note of the times of day when he or she has bid on other auctions. You can adjust your bidding times accordingly.
- Do remember that most deals go through without a problem. The overwhelming majority of deals at eBay are closed with no trouble, which means that if the auction you're bidding in is typical and you come in second place, you've lost.
However, if the winning bidder backs out of the auction, the seller could (but isn't obligated to) come to another bidder and offer to sell the item at the second bidder's price through eBay's Personal Offer option.

eBay Glossary
About Me page
A page that an eBay member creates to tell other eBay members about them and their eBay business.

eBay Glossary
announcement boards
Online pages where eBay posts information about new features, promotions, and policy changes, as well as information about system problems and general announcements.

eBay Glossary
AOL; America Online
An Internet service and media company that provides a semi-closed online community for millions of subscribers.

eBay Glossary
B2B; business-to-business
A type of transaction where the buyer has a resale number and purchases merchandise from another business.

eBay Glossary
bid cancellation
The cancellation of a bid by the seller during an eBay auction.

eBay Glossary
bidder
An eBay member who bids on an auction item. Each bid enters that bidder into a binding contract.

eBay Glossary
blog; blogging
Short for weblog; a Web site chronicle that is regularly updated by an individual or group.

eBay Glossary
browser
A software program, usually free, that lets your computer download content from the Internet.

eBay Glossary
Business account
A PayPal account that allows an eBay seller to accept credit or debit card payments from customers. It offers controlled multi-user access so that multiple employees can serve customers, and it gives the seller unlimited use of eBay Tools and Merchant Services.

eBay Glossary
Buy It Now
An optional eBay feature that allows a buyer to immediately purchase an item at a set price before the auction ends.

eBay Glossary
buySAFE
A program that enables eBay sellers to present a credibility seal and financially protect their online auction transactions with surety bonds.

eBay Glossary
chargeback
The withdrawal of money from a seller’s account by a payment service or merchant account after a transaction has occurred. This can happen when a buyer disputes the sale.

eBay Glossary
chat room
An online area where eBay members can communicate directly with each other.

eBay Glossary
comma-delimited
A way to format table or database information, in which commas separate what would be different columns, that allows data to be transferred from one application to another.

eBay Glossary
cookie
A data packet sent from an Internet server to your browser; a cookie is used to identify the user and track their activities on the server.

eBay Glossary
discussion boards
Online pages where eBay members can post messages, ask questions, share tips, and communicate with other eBay members.

eBay Glossary
DNS; domain name system
The system that is used to track and regulate domain names and addresses on the Internet.

eBay Glossary
dpi; dots per inch
A measure of resolution often used for a computer screen or printer.

eBay Glossary
drop-ship service
A business that stocks merchandise and sells the merchandise to a reseller, but ships it directly to the customer.

eBay Glossary
DSL; Digital Subscriber Line
A method of transferring digital data to allow high-speed Internet access over phone lines.

eBay Glossary
DSR; Detailed Seller Ratings
A ratings system that allows an eBay buyer to rate a seller based on the accuracy of the item description, quality of communication, shipping speed, and shipping and handling charges.

eBay Glossary
Dutch auction
A multiple-item auction in which the seller can list as many identical items as they’d like, and bidders can bid on as many items as they’d like. The final item price is set by the lowest successful bid at the time the auction closes.

eBay Glossary
eBay Groups
A group of eBay buyers and sellers who have a common interest.

eBay Glossary
eBay Store
An eBay page that displays all of the items offered by an individual store seller.

eBay Glossary
eBay Time
The official eBay time of day, based on the eBay headquarters location in San Jose, California, in the United States; eBay time is the same as the Pacific Time Zone.

eBay Glossary
eCheck; electronic funds transfer
A computer-based system that allows users to conduct financial transactions electronically.

eBay Glossary
EOA; end-of-auction e-mail
An e-mail notice that eBay sends out to the buyer and seller when an auction has ended.

eBay Glossary
Escrow.com
eBay’s official escrow service; this is an online service that offers protection to buyers with transactions over $2,000, which is the upper limit for PayPal buyer protection.

eBay Glossary
feedback
A rating from a buyer or a seller, made after a transaction. The rating can be positive, negative, or neutral, and can include a short comment. Ratings are used to determine an eBay member’s Feedback Scores.

eBay Glossary
Feedback Star
A colored star indicating that an eBay seller has a particular Feedback Score. For example, a yellow star means that the seller has 10-49 Feedback points.

eBay Glossary
Final Value Fee; FVF
The fee that eBay charges to the seller when a listing ends. It is based on the sale price or the closing bid. The fee is not charged to items that didn’t have any bids or to items that didn’t meet the reserve price set by the seller.

eBay Glossary
fixed-price listing; fixed-sale price
An item listing where an eBay member can buy the item at a set price without auction-style bidding.

eBay Glossary
FTP; file transfer protocol
A standard protocol that allows users to exchange files over a network.

eBay Glossary
ID verified
An icon indicating that the identity of an eBay seller has been confirmed in order to give buyers a measure of security.

eBay Glossary
Member Profile
A profile created by an eBay member. The member has a password and user ID to access their My eBay page; they can track what they are buying and selling, leave feedback, and update their profile.

eBay Glossary
My eBay page
A collection of Web pages held together with links that gives an eBay member complete control of everything they are doing on eBay. The My eBay page contains My Summary, All Buying, All Selling, My Messages, All Favorites, and My Account pages.

eBay Glossary
My Summary page
A page that gives an eBay member a snapshot of their current eBay business.

eBay Glossary
My World page
A personalized eBay page containing an eBay member’s favorites, photo, feedback, a guestbook, a short biography, and their eBay interests.

eBay Glossary
PayPal Buyer Protection
A PayPal program that covers up to the full purchase price and shipping charges for buyers who use PayPal on qualified listings. Sellers must meet certain requirements for their listings to qualify for PayPal Buyer Protection. These protected items have a Buy Safely icon in the Meet the Seller section on the View Item page.

eBay Glossary
Picture Manager
An eBay subscription service that enables users to upload and manage the pictures for all of their listings. Presently, new users cannot subscribe to this service, as it is being discontinued. Existing subscribers can use it until January 2010.

eBay Glossary
PowerSeller
An eBay seller who has maintained a 98% positive Feedback Score. This is an experienced, high-volume eBay seller who provides a high level of service to buyers.

eBay Glossary
Premier account
An eBay account for members who have a high volume of transactions and need to accept payments via credit cards, debit cards, and PayPal debit cards.

eBay Glossary
private auction
A listing where the bidders’ user IDs are hidden from other bidders. Sellers can use this feature when they think that potential bidders may not want their user ID made known.

eBay Glossary
QuickBooks
Small business accounting software developed by Intuit.

eBay Glossary
Quicken
Personal finance accounting software developed by Intuit.

eBay Glossary
reserve price
The secret lowest price that an eBay seller is willing to sell an item for.

eBay Glossary
sales tax number
The number that a seller uses when they file a sales tax statement with their state.

eBay Glossary
Second Chance Offer
An offer by a seller to a non-winning bidder to purchase an eBay item after the winning bidder has not paid for the item, or the seller has more than one of the item. A seller can propose a Second Chance Offer when the listing ends, and up to 60 days after the listing ends.

eBay Glossary
Selling Manager Pro
An eBay selling tool that allows a user to automatically list and relist their items; track inventory; automate payments; monitor shipping status; create bulk item listings; send bulk feedback and e-mails; and create profit and loss reports.

eBay Glossary
shill bidding
A bidding technique that artificially raises an item’s price to increase the desirability and final price of the item. eBay prohibits shill bidding.

eBay Glossary
sniping
The fine art of outbidding competition in the very last seconds of an eBay auction without leaving them enough time to place a defensive bid.

eBay Glossary
spam
Online slang for harassing, offensive, or useless-but-widely-distributed messages or advertisements.

eBay Glossary
spreadsheet program
A computer program used mainly for accounting, in which figures arranged in the rows and columns of a grid can be manipulated and used in calculations.

eBay Glossary
SquareTrade
A provider of warranties for consumer appliances and electronics. The company is located online at www.squaretrade.com.

eBay Glossary
state resale license
A license that identifies a seller as being in business. When you want to purchase goods from a wholesaler within your state, you must produce this number (thereby certifying your legitimacy as a seller) so the dealer can sell you the merchandise without charging you sales tax.

eBay Glossary
tab-delimited file
A file in which pieces of data are separated tabs. This file type can be opened in either a spreadsheet or word-processing program.

eBay Glossary
thread
A group of linked Internet messages that share a common subject.

eBay Glossary
Trading Assistant
Also referred to as a consignment seller; this is an eBay member who sells other people’s merchandise for a fee.

eBay Glossary
Trust & Safety
The eBay department that focuses on protecting eBay buyers and sellers from members who abuse the system. It issues warnings and policy changes, and in some cases, it cancels the memberships of system abusers.

eBay Glossary
Turbo Lister
An eBay tool that allows sellers to easily create and compile multiple listings on their computer and then upload the listings to eBay.

eBay Glossary
uptime
The span of time a Web hosting company’s servers stay operational without going down and denying access to their users’ sites.

eBay Glossary
user ID
A name that identifies an eBay member to other eBay users.

eBay Glossary
Wi-Fi; Wireless Fidelity
Technical standards that allow wireless transmission of data over a computer network.

eBay Glossary
wildcard
Used in a search, a character that matches any character or sequence of characters.

eBay Glossary
WYSIWYG; what you see is what you get
Technology that enables a computer display to accurately represent the final printed output.
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